Max 2010 Does Not Work on Render Farm

[ivan.weiss]

I have a file I originally created in Max Design 2009 and have now loaded in Max Design 2010. I am sending to a company called RenderRocket which handles our renderings as an outsource.

Their web site is telling me that the scene is not compatible with their renderer. I am thinking that they do not yet support Max 2010 files.

Is there a way to save it as 2009? I would hate to go backwards just for rendering farm support. I already contacted render rocket as well but I dont know if I will get a response today and this rendering is due tomorrow.

ARGH!

Thanks,

Ivan

[ivan.weiss]

Yes it is compatibility on the render farms side. They confirmed they are not yet up to 2010 but hope to install it this week.

Ugh had to back to Max 2009 and redo everything I did in 2010. Is there a way to "save as 2009" format.

[loydg]

From my understanding they need to update their Backburner to the most current version. We haven't experienced any issues with the latest...