Desc key set layers???

[randyspear]

I have a some point styles and label styles all set to layer 0. I also have a desc key set with the correct codes, styles, and layers applied and checked on.

When i import points, the styles correspond with the desc key set but everything inserts on layer 0.

What am i doing wrong?

[gandocadguy]

Nothing. When you create the points via import in C3D the point objects go on the current layer (hopefully 0). The styles then set what is displayed by what layer. However, just picking a point will show it on 0.

[sinc]

Are you up-to-date on service packs?

There was a problem at one point where the Desc Key layers were ignored the first time you imported the points. I forget what version(s) this problem existed in - it's too hard to keep track of all the bugs in all the various releases. But if this is what's causing your problem, you should be able to import the points again, they should go to correct layers the second time around.

But of course, the real fix is to install the latest SP, unless possibly if you are on 2009 SP1. 2009 SP2 introduces a problem with volume calculations in corridors, so if that problem impacts you, you may need to stay on 2009 SP1.

[randyspear]

Thanks Sinc,

That fixed it.

We have a corrupt service pack 2 installed and we can't get the correct one installed because it won't overwrite the corrupt one. When we do a complete uninstall then reinstall it automatically installs the corrupt SP2 again. Our reseller and autodesk have beeen giving us the run around with respect to getting a copy of a correct install disk. (Civil 3D 2008 isn't available for download at subscription support anymore.)

[sinc]

Other people have reported that problem, and have gotten around it. You shouldn't need any special disks - in fact, I don't think there are any special disks, which might be why you are still waiting.

Have you searched for this problem on Autodesk's DGs? I'm not entirely sure what they did, but I think it simply involved the "rigorous" uninstall, i.e. deleting some remaining files and registry keys after doing the uninstall. After that, you should be able to install C3D 2008 from the original disk, then apply SP2.

[randyspear]

I have confirmed that our SP2 is invalid here:

http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=11940009&linkID=9240777

It is the same for all our installs. I have done a rigorous install many times. Our install disk includes SP2. (which is the problem). Thats why i am looking for a disk with no service packs or one with the correct SP2.

[sinc]

That's what I'm saying... I don't think there is any such thing as an install disk that includes SP2 - Autodesk doesn't create those, as far as I know. At least, I've never seen any such thing, for any Autodesk product. Not to say you didn't get one somehow, but if you did, it must not have come through normal channels.

Did you follow the complete uninstallation instructions in that link before trying to reinstall, including the part about deleting the registry entries? The basic problem is that when you do a normal uninstall, some of the "bad" SP2 registry entries hang around. Those entries make SP2 think it's already been installed, and it fails.

[randyspear]

I've done the complete uninstall including removing registry entries.

We received our install disks from our reseller. When we install them on a new machine, we get the same result.

We received confirmation that the DVD's are finally being shipped today. Provided they don't sit in customs for 2 weeks, we'll know soon enough.

I'll keep you posted if you like.

[sinc]

By "same result", you mean that when you install from those disks and start the program, it says it's running SP2 in the "About" box? But then you check the Properties for AeccAlnSvrLoader.dll, and it is not v17.1.396?

[randyspear]

yes.

I also read something about confirming your service pack by the unicode in the "about" box and ours wasn't correct.