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View Full Version : Anyone have RAC2009 crash when upgrading a project to new version?



xopkop
2008-04-15, 07:12 PM
I have a little (it's really not big) neat project that I am working on right now and also have downloaded the new RAC2009 from http://revit.downloads.autodesk.com/download/2009/RAC2009.exe.

Installation works fine and also I opened a windows family I was creating in '08 and it was fine. Then I tried to open my project and it just keeps crashing, even after I've made multiple copies, auditing and moving the file.

salarch2
2008-04-24, 05:58 AM
I have had the exact same problem. Have you found a resolution?

Scott Davis
2008-04-24, 12:35 PM
Send files to Support for upgrading when your machine cannot complete the task. The Factory can get these files upgraded for you and then send them back.

salarch2
2008-04-24, 02:18 PM
Thanks, Scott,

I sent the initial request to Autodesk on Monday and still haven't received a resolution. This is a critical file and it seems to be taking longer than I hoped.