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Ron_M
2008-10-06, 07:10 PM
Every time I launch Outlook 2003, a DWG TrueView 2009 window pops up saying "Please wait while Windows configures DWG TrueView 2009."

It takes a while for the configuration to finish and then Outlook appears to run normally.

However, it's very annoying and obviously not right. Any ideas?

RobertB
2008-10-07, 12:44 AM
Your MSI is messed up. This issue can happen in lots of different installations. Check on Microsoft's web site for more details.

Ron_M
2008-10-07, 04:14 AM
RobertB - Can I probe your brain a little deeper? Looking up msi (Microsoft Installation) files casts to wide a net. Don't know where to start.

Some more info from my end. I'm on a company provided laptop where a disk image was used to set it up. Still don't understand how launching Outlook causes a DWG TrueView installation to launch each time?

Thanks in advance.

rkmcswain
2008-10-07, 11:56 AM
Looking up msi (Microsoft Installation) files casts to wide a net. Don't know where to start.

Take a look at this...
http://www.winhelponline.com/articles/68/1/Windows-Installer-Dealing-with-installation-failures.html

RobertB
2008-10-07, 04:05 PM
Take a look at this...
http://www.winhelponline.com/articles/68/1/Windows-Installer-Dealing-with-installation-failures.htmlR.K., that was a good post but might be too techie. I've linked an alternative article.

Microsoft TechNet article (http://technet.microsoft.com/en-us/magazine/cc671182.aspx)

Ron_M
2008-10-17, 05:31 AM
Thanks all!