FATAL ERROR: Unhandled e06d7363h Exception at fd47aa7dh

Hello,

After contacting to Autodesk about this error, they said to me that i must go to this forum.

I'm getting this message in Autocad LT2009:

FATAL ERROR: Unhandled e06d7363h Exception at fd47aa7dh

I've searched in this forum, but can't find any thread about it. So, that's why my new tread ;)



Specs computer:

• Intel Core 2 Duo Processor E8400 (3 GHz, 6MB L2 Cache, 1333 MHz FSB)
• Intel Q43 Chipset
• 4 Gb 1333-MHz DDR3 SDRAM
• NVIDIA Quadro NVS 295 (256 MB GDDR3)

Software:

• Windows 7 Prof x64 (Dutch)
• M$ Office 2010 Professional Plus
• Autocad LT2009

I hope that my information is detailed about my PC and his software. Also there is an attachment in this thread.

Kind regards,

Theo Vlot

You contacted Autodesk, or your reseller?

I don't see Autodesk telling you to go to user forums for help unless you are not on subscription and then only as a suggestion. We are users just like you...

Unhandled exception errors are difficult if not impossible to diagnose. A few are documented in the Autodesk KB, but most are drawing related, hardware related, and/or solved with a repair/reinstall.


When do you get this error?
At startup?
While working on a particular drawing?
While running a certain command?

LT2009 is not supported in Windows 7: that's your problem most likely.

Did your issue appear at the same time you moved to Windows 7?
Or has it always been there in Windows 7?

What triggers the error message? Or is it random?

Are you running LT2009 in Win7 XP/Compatibility mode?

Quote:

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Originally Posted by dean.23438

LT2009 is not supported in Windows 7: that's your problem most likely.

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We have been running LDT2009 on Win7x64 for a while now, with no problems.
Are there specific problems with LT on Win7? Unsupported doesn't necessarily mean non-functional.

Quote:

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Originally Posted by rkmcswain

You contacted Autodesk, or your reseller?

I don't see Autodesk telling you to go to user forums for help unless you are not on subscription and then only as a suggestion. We are users just like you...

---

They truly said that to me, also they were telling me that the technical support of Autodesk are active members on this forum..

I get this crash while i'm working on a particular drawing.

Quote:

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Originally Posted by dean.23438

Did your issue appear at the same time you moved to Windows 7?

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Than the errors came indeed.

i'm not sure if Autocad LT2009 works with Win7 Compitability mode, i shall check that.

the error message is the same all the time.

Also, when the errors came, i've installed Update 3 (the last one) of LT2009

Thanks for trying help me out with this folks! :)

Quote:

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Originally Posted by th.vlot261757

They truly said that to me, also they were telling me that the technical support of Autodesk are active members on this forum..

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Who exactly told you this?

Quote:

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Originally Posted by th.vlot261757

I get this crash while i'm working on a particular drawing.

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Then it's probably the drawing itself.
Have you run Audit on it?
Have you opened it with ._Recover instead of ._Open?
More suggestions here: http://cadpanacea.com/node/18

Quote:

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Originally Posted by rkmcswain

Who exactly told you this?

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Autodesk Helpdesk Holland

Quote:

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Originally Posted by rkmcswain

Then it's probably the drawing itself.
Have you run Audit on it?

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Okay, but today when i closed the program, i got the same error code. So, the drawing is good i guess.
Not done that Audit..

Any more suggestions people?:)

Quote:

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Originally Posted by th.vlot261757

They truly said that to me, also they were telling me that the technical support of Autodesk are active members on this forum.

---

Who are "they"?. "They" are probably going by the fact that 2009 is not officially supported on Win_7. That's just because Win_7 didn't exist when 2009 was published.

Quote:

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Originally Posted by th.vlot261757

i'm not sure if Autocad LT2009 works with Win7 Compatibility mode, i shall check that.

---

2009 works on Win_7 see here.

The comment "I think it can be assumed that LT versions and verticals will behave the same as the full versions" has been proved doubtful for some verticals but not for LT as far as I know.

If the problem is one file, fix the one file, it's not an AutoCAD issue: RECOVER command, or AUDIT command, or WBLOCK out the content you want to keep from modelspace to create a new file, then INSERT that new file into a working template.

Or post that DWG file here for others to examine.

Quote:

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Originally Posted by th.vlot261757

They truly said that to me, also they were telling me that the technical support of Autodesk are active members on this forum.

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They probably meant to point you towards the Autodesk forums (http://forums.autodesk.com), where there are support personnel who try to step in if the community can't answer the question.

But you've already seen some good suggestions here.