I have a question...
Please tell me how an individual remote office stays running in CAD or Revit if the internet connection to the license server in the home office is lost. That happens all the time. We have internet outages spread around our 10 offices about 20 times per year. We have very high corporate level of reliability, but it happens. We are not on DSL or dialup. We are heavy hitters, but we still get outages that last 30 minutes to 6 hours at a time scattered over our locations.
This impacts our ability to pull a license remotely.
See the attachment.
Here is ADSK's answer...
What kind of setup do you have?... the request to get a backup server code for the Reno office encase the Ontario server went down was reasonable and in alignment with what Autodesk does with other large firms. We can move forward with getting approvals for that solution if you would agree to not turn on that server unless the Ontario server went down.
The last scenario you outlined where you would have local backups at each office in addition to the backup server in Reno encase the Ontario server went down was not in alignment with what Autodesk does with all other customers therefore that solution was not supported.
Have you ever lost license access due to local internet outages?