Revit 2010 Crash with no warning

[csoderlund]

Does anyone know why Revit would disappear from my screen with no option to save a recovery file?? It has happened to my computer and one other in our office. I'm working on it one second and then completely closes out the next. We have all the lastest updates. Any help would be appreciated.

[bbeck]

Filing a Support Request is probably your best bet. You could poke around in your Journal file and see if there are any DBG_WARN messages. Open the file with Audit, Check Warnings....etc.

[Gordon.Price]

Does anyone know why Revit would disappear from my screen with no option to save a recovery file?? It has happened to my computer and one other in our office. I'm working on it one second and then completely closes out the next. We have all the lastest updates. Any help would be appreciated.

You might want to provide a little more info. like how much RAM you have, how your machine is configured, how big the file is and how big the links are, both RVT and DWG. You can also monitor your RAM use with Task Manager, Resource Monitor or WorkSharing Monitor. If you are running out of RAM, that is your explanation.

Gordon

[patricks]

Does anyone know why Revit would disappear from my screen with no option to save a recovery file?? It has happened to my computer and one other in our office. I'm working on it one second and then completely closes out the next. We have all the lastest updates. Any help would be appreciated.

This is most often a sign of Revit trying to use more memory than is available. Any program that does this will disappear as your described, so it's not just a Revit issue.

Let us know how much RAM you have installed, and also what your Page File is set to.

[fixin.to]

Out of curiosity, what are the specs of your computer? We experienced a tremendous amount of this same situation in our office when running Revit 2010 on Windows XP 32 bit systems with 2 GB RAM. We have since upgraded to Windows 7 64 bit with 8 GB RAM and no longer have this problem.

[houston.cad]

We have the same issue occasionally on different machines. One is 64Bit Vista with 16gb of ram and the other is 32bit xp with 3gb ram.
Sometimes revit will blink out when nothing is being done on the computer.
It doesn't happen that often.

[csoderlund]

Windows XP 32 bit with 2 GB of RAM. The program has crashed or disappeared at least 4 times today.

[fixin.to]

Windows XP 32 bit with 2 GB of RAM. The program has crashed or disappeared at least 4 times today.

Yeah that was the same setup as ours - most likely it is crashing because it is running out of RAM.

We have the same issue occasionally on different machines. One is 64Bit Vista with 16gb of ram and the other is 32bit xp with 3gb ram.
Sometimes revit will blink out when nothing is being done on the computer.
It doesn't happen that often.

On our new machines running Win 7 64 w/ 8GB RAM we will see it blink out also (screen will go black for a few seconds). We have narrowed down this problem to the NVIDIA Quadro 560 video cards that we have in most of our machines. A few computers that we have with newer video cards don't have this problem. We've tried different drivers but nothing helps.

[spyguy0045]

heh, if the same thing happens on a computer with 16GB of RAM means it's probably not an error related to strictly the amount of RAM... Was the 16GB machine that experienced problems running the x86 or x64 version of Revit? Perhaps it's an issue with memory allocation on the graphics card? Quadro NVS560 is not a particularly strong workstation card...

[Joef]

Used to be in the olden days (a year ago?) a program like Revit would start using the hard drive as RAM and would simply slow down and not just disappear. I doubt that the problem is entirely due to the lack of RAM, but it is convenient for Autodesk to claim that this is the case as it saves them having to fix it.