Sorry if I am posting this in the wrong forum, but here at my firm we are having difficulty first locating temp files and second if we manage to locate them I am not sure how to open them.

So this a two part question: How to you locate temp files created from a revit crash? I found a few links when searching on google of how to find the temp folder, but how do we know the files are going to the correct location?

and second, if we do find something that resembles a revit temp file (What do the look like?) and then how to we open them?

If someone could direct me in some parts of this it would be great, we are small (er) firm and our IT guy really only knows how to fix a printer...

Thank you in advance if you need further information please let me know.

MPW