Mouse Crosshairs randomly disappear...

[wboyanton]

Ramdomly while using AutoCAD MEP 2012 my crosshairs disappear, only the crosshairs, the mouse (windows "arrow") still works and response and let's me select autodcad menu items, or type in the command line, but once I get into the graphics window the arrow doesn't change into the crosshairs, it just disappears completely. Moving the mouse around you can see the standard arrow head cursor reappear and disappear as your cross the drawing window "border". But the crosshairs never reappear. Sometimes this happens when switching from Autocad to another active window. (outside Autocad mouse cursor still appears) and at other times when switching from one drawing to another. The crosshairs will show correctly in one drawing but not the other. The corsshairs will not "reappear" until I close out the drawing they are gone from and reopening it.

Is there a command to use inside autocad to "reinitialize" the mouse?

Windows 7 - 64bit,
i7 processor, 12gb ram, ATI 4800HD graphics card w/512 mb ram.
microsoft Laser mouse 6000.
All drivers current and uptodate on both graphics card and mouse.

This seemed to have started after the last AutoCAD service pack / update.

Any ideas?

[wboyanton]

Response message from AutoDESK Support:

"Hello William,

Thank you for choosing Autodesk Support.

I understand your crosshairs disappear from time to time in AutoCAD 2012.

We are aware of this issue. Sometimes you can get them back by switching tabs, going to modelspace then back to paperspace (or vice-versa), or closing then opening the current drawing file.

The problem is the utter randomness of the behavior. If we can't reliably reproduce the behavior, we can't fix it. If you have steps to do so, we'd love to have them.

I will go ahead and close this case and associate it with the open defect we have in place for this issue. If a fix is determined, you will be notified. Our apologies for any inconvenience.

Please let me know if I can assist in any other way.

Best regards,

Tim Beckler
Autodesk Support Team"

[ian.a.smith329845]

I've come across this problem several times and have noticed that it only occurs after 3D modelling or navigation. I have never encountered this issue during or following any other process.

Hope this is of assistance to you in finding a solution.

[mjung]

We are having this same issue with at least 2 of our PC's. With us it is happening in Civil 3D 2012. As with others it's completely random. It does seem to be drawing specific. Switch to another drawing and the crosshair work, switch back and they don't work. Close drawing and reopen then they work. I'll have to pay more attention to what I was doing when it happens again.

[ameador]

Hmm that doesn't sound very helpful.
Does that mean it's a "known issue"?
Think they will come out w/ a hotfix?

[wboyanton]

Autodesk just release Service pack 1 for Autocad 2012. In the last day or two, i installed it and haven't had the crosshairs disapear yet... Not sure it that SP1 took care of this issue. I'll let this thread know if it continues to happen.

[vrphillips]

Autodesk just release Service pack 1 for Autocad 2012. In the last day or two, i installed it and haven't had the crosshairs disapear yet... Not sure it that SP1 took care of this issue. I'll let this thread know if it continues to happen.

I installed SP1 on a machine that was having repeated instances of AWOL crosshair. Didn't make a bit of difference.

[jeff.benson]

Came here looking for an answer to this issue. Using Architecture 2012 and having the same issue. From Layout Space I switched to Model Space, changed the View from Top to SWIsometric then back to Top...et voila! The cursor returned. For my next trick...

Seriously, I don't know why it happens and I just stumbled across this "solution", but it seems to work each time the cursor disappears.

[Edwin.Smith362604]

Thanks, man.

[nick_weil]

Came here looking for an answer to this issue. Using Architecture 2012 and having the same issue. From Layout Space I switched to Model Space, changed the View from Top to SWIsometric then back to Top...et voila! The cursor returned. For my next trick...

Seriously, I don't know why it happens and I just stumbled across this "solution", but it seems to work each time the cursor disappears.

Wow, this worked for me too! Thanks much