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Thread: 2013 available through subscription, but unable to install

  1. #11
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    Default Re: 2013 available through subscription, but unable to install

    Does anyone happen to know when Revit 2013 is going to be available for download, or more importantly - product keys and serial numbers be available at the education community for pick-up?

  2. #12
    Certified AUGI Addict patricks's Avatar
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    Default Re: 2013 available through subscription, but unable to install

    5.59 GB download for the English version WOW!!!!!! I mean seriously, how has it gotten so incredibly bloated, even over last year's download?? The German and Japanese downloads are "only" 3.0 GB, wonder why there's such a large size difference?
    Intern Architect, BIM Manager/Coordinator
    AERC, PLLC
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    Revit - all up in your voxel space

  3. #13
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    Default Re: 2013 available through subscription, but unable to install

    I had the same problem. And I just got a new PC at the same time.

    So the new PC comes loaded with all the usual crapware, and recovery partition and all that. After multiple unsuccessful revit installs I wiped the OEM windows system, and loaded a nice vanilla version of windows 7 from a nice generic CD.

    After that, I was able to install, and my version of Quickbooks 2005 also installed, and it would not on the OEM Windows install.

    So there it is, my favorite trouble-shooting advice: load a fresh copy of windows and everything will be fine.

  4. #14
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    Default Re: 2013 available through subscription, but unable to install

    So I received the DVD yesterday...tried an install, error, stopped at 5 of 10, (no customizations or additions), downloaded file from subscription center, same thing. What do you think, I should reload Windows? The error:Failed to open XML file C:\ProgramFiles\Autodesk\ContentService\Connect.Client.Config, System Error: -2147024891. This directory doesn't even exist. And this is one of several seats I'm managing. Give me strength!

  5. #15
    Certified AUGI Addict patricks's Avatar
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    Default Re: 2013 available through subscription, but unable to install

    Anyone see faster than usual download speeds from Subscription? Right now it's going at 16-17 MB/sec, which means only about 15 minutes left to get the remaining 75% of the file! I remember last year when downloading 2012 it seemed to take well over an hour.

    *edit* n/m it says 16 MB/sec but it's nowhere close to that. Looking at the actual amount downloaded it's going maybe 2-3 MB/sec. Stupid ADSK Download Manager
    Intern Architect, BIM Manager/Coordinator
    AERC, PLLC
    Hernando, Mississippi

    Revit - all up in your voxel space

  6. #16
    Certifiable AUGI Addict Wanderer's Avatar
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    Default Re: 2013 available through subscription, but unable to install

    I didn't actually time it this year, but, I have to admit I was impressed with how fast it downloaded, compared to wasting all day waiting for it last time. I went for coffee, chatted with a coworker, and it was finished. (RME and AMEP)
    Melanie Perry @MistresDorkness
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    (missing MEP/FP and Revit)

  7. #17
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    Default Re: 2013 available through subscription, but unable to install

    Quote Originally Posted by Mikitect View Post
    So I received the DVD yesterday...tried an install, error, stopped at 5 of 10, (no customizations or additions), downloaded file from subscription center, same thing. What do you think, I should reload Windows? The error:Failed to open XML file C:\ProgramFiles\Autodesk\ContentService\Connect.Client.Config, System Error: -2147024891. This directory doesn't even exist. And this is one of several seats I'm managing. Give me strength!
    As far as re-loading Windows: You will never know until you try. Sometimes you can spend more time trouble-shooting than it would take to bite the bullet and do a clean install. (it worked for me).

  8. #18
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    Default Re: 2013 available through subscription, but unable to install

    Same problem for me on the Revit MEP 2013 install, hangs up half way through, have to use task manager to stop everything. I installed AutoCAD 2013 and AutoCAD MEP 2013 without any problems but Revit MEP is testing my patience. Have spent multiple hours online and on the phone with Subscription Support, and so far nothing has worked.

  9. #19
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    Default Re: 2013 available through subscription, but unable to install

    To all...there is a better way. Go into subscription center and edit your profile to receive the boxed version next time. I'd much rather have a disc than relying on these downloads.

  10. #20
    100 Club troberts's Avatar
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    Default Re: 2013 available through subscription, but unable to install

    Quote Originally Posted by durentech View Post
    To all...there is a better way. Go into subscription center and edit your profile to receive the boxed version next time. I'd much rather have a disc than relying on these downloads.
    I have the boxed version and it does the same thing I have been at 4 of 7 for 14 hours. I cleaned up everything rebooted and tried again. I am stuck at 4 of 7.

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