ACA 2010 not saving changes!?

[jkramer]

We are a small office running ACA 2010 on Win7 64-bit machines, individual licenses. All our files are stored on the server and we do not use ACA sheet manager for file creation.

We are having an issue with files not saving! We have two working on the same project and they are trading between who has the base open and who is viewing "read only". Seemingly randomly one will open a base and it will be reverted back to yesterday with work lost! This can be documented when the person with "read only" open can see the changes and sometimes we have printed after the changes are made, but cannot open the editable file and see the changes. Sometimes the .bak will have the changes and sometimes not.

Anyone have a suggestion? Does this have anything to do with "allow other users to Refedit current drawing" setting?

Please help, this is extremely frustrating to my staff and of course - there is a deadline!

[dkoch]

This may not be your problem, but what is the setting for ISAVEPERCENT (or, in the Options dialog, on the Open and Save tab, in the File Save area in the upper left, the value set for Incremental save percentage)?

This is supposed to help speed saves by allowing just the changes to be saved as partial saves tacked on to the end of the file proper, until the file size exceeds the "base" file by the specified percentage, at which point a full save is performed. When first introduces some years back, there were issues with work being lost in what was then ADT when ISAVEPERCENT was anything more than 0. I am not certain if the underlying issue was ever resolved; we set the value to 0 (forcing a full save every time), as recommended back then, and have kept it that way ever since. With ever-faster hardware, save times tend not to be that big of a deal for most files. If any of your users has a non-zero value for ISAVEPERCENT, you might try setting it to 0 and see if that resolves the problems you are having.