shift+ctrl+c and shift+ctrl+v not working

[tony.30224]

Hello,
I am at my wits end over this small thing. I have AutoCAD 2012 installed on 5 computers. On one of those computers I cannot use the keyboard shortcuts for copybase and pasteblock (ctrl+shift+c or v). There are no third party add on routines interfering, I have scoured the CUI for problems and everything shows that the shortcuts are loaded and available. I can use the pull down menu (edit) and choose those commands from there and they work just fine. I can type those commands at the command line and they also work. On all the computers we can cancel a command by using either escape or ctrl-c and on four of the computers the keyboard shortcuts work but not on the fifth one. Other keyboard shortcuts using the shift and ctrl keys work but some do not. I also tried changing the shortcut key combo to something else and that did not work either. It doesn't matter if I have a drawing open or am working in a new/blank drawing, the commands will not start from those shortcuts. I tried some shortcuts in Windows and they work fine.

Ugh! Any ideas?

Thanks in advance for your help,

Tony

[BlackBox]

FWIW -

Not sure how you're setup, but I've always been able to use Ctrl+C for copy, and Ctrl+V for paste, without issue.

If you're accustom to using Ctrl+Shift+*, then it sounds like you're made some customization to your Profile; what happens when you test this on the Default, untouched, OOTB Profile (you backed it up, before making changes, right)?

Cheers

[tony.30224]

Thanks for your help BlackBox. Yes, I can also use the ctrl+c and v for standard copy and paste. My issue is with the copy with base point and paste as block commands. As far as I know the ctrl+shift+* is part of the OOTB set up. I didn't customize my cui with those shortcuts, they simply show up on every setup.

Thanks,

Tony

[rkmcswain]

If you're accustom to using Ctrl+Shift+*, then it sounds like you're made some customization to your Profile;

Have to admit, I've never used these shortcut keys with the SHIFT modifier, but I just tried in a stock 2013, and they work for CopyBase and PasteBlock.
A quick peek in the CUI and here they are....
cui88.png

[rkmcswain]

Ugh! Any ideas?

* Make sure the CUI on the one "bad" machine is identical to the ones on the "good" machines.
* Log into the "bad" machine as a new user (so a new Windows profile will be created) - and see if the same problem happens for the new user in AutoCAD.
* Swap out the keyboard

[jaberwok]

* Make sure the CUI on the one "bad" machine is identical to the ones on the "good" machines.
* Log into the "bad" machine as a new user (so a new Windows profile will be created) - and see if the same problem happens for the new user in AutoCAD.
* Swap out the keyboard

my emphasis.

[tony.30224]

Thanks, I have made sure the CUI on the machine is the same as the others that work. I have not tried logging into Windows as a new user though. Not sure about the keyboard swap as the shift and control keys do work for other commands.

Thanks for the help, I'll try these things.

--Tony

[rkmcswain]

Thanks, I have made sure the CUI on the machine is the same as the others that work. I have not tried logging into Windows as a new user though. Not sure about the keyboard swap as the shift and control keys do work for other commands.

Just trying to cover all bases.
If you try a new keyboard and the problem still exists, then you know the old keyboard isn't the problem.

[tony.30224]

Good logic, I'll give it a swap.

[tony.30224]

Okay, I swapped out the keyboard to one that I know works and that did not solve my issue. I created a new Windows user account, logged in and ran AutoCAD. The ctrl-shift-* shortcuts worked in that instance of AutoCAD. So what does that mean? I have a setting in the Windows environment that is preventing the ctrl-shift-* shortcut from working inside of AutoCAD? Seems so, not sure where to look for that setting but I am off to try and find it.

Thanks,

t