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Thread: Inventor offline help doesn't work with Internet Explorer 11

  1. #1
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    Default Inventor offline help doesn't work with Internet Explorer 11

    Hi all,

    has anyone managed to get Inventor's local help work with Internet Explorer 11 (mine is 11.0.9600.17126 on Windows 8.1 Pro x64) or any other version for that matter?

    I deliberately set "Application Options > General > Help options" to "Installed local help" and invoke "Help Topics" from Inventor's help menu. It makes IE open "file:///C:/Program%20Files/Autodesk/Inventor%202015/Local%20Help/index.html?topic-url=GUID-B1667D21-A38F-4B20-901B-186EA039DF5A.htm" at which IE it gets stuck with spinning progress indicator. Enabling active content to run in files on my computer under IE's "Internet Options > Advanced > Security" doesn't make any difference.

    Firefox works just fine.

    Any idea why?

    Thanks!

  2. #2
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    Lightbulb Re: Inventor offline help doesn't work with Internet Explorer 11

    I had the same problem, I tried this and that solved my problem


    1. Open the help page in IE

    2. Press F12

    3. That opens the developer tools, find Browser Mode(Next to Validate) in the Menu

    4. Select an earlier version of internet explorer say IE9

    5. Try refreshing the page if nothing comes on the screen

  3. #3
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    Default Re: Inventor offline help doesn't work with Internet Explorer 11

    1. On the Local help page press F12 key

    2. Go to the Browser mode and change the explorer to IE 9

    Untitled.jpg

    Hope this will help

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