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Thread: Custom page sizes are greyed out

  1. #1
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    Default Custom page sizes are greyed out

    When I try to modify a plotter configuration, I go to the custom page size option and everything is grayed out. Why is this? What is the right way to add custom page sizes to an existing PC3?

  2. #2
    Certified AUGI Addict jaberwok's Avatar
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    Default Re: Custom page sizes are greyed out

    Is the plotter connected to your pc?
    If it's connected to a different pc, you may need to make your changes there.
    John B

    "With or without religion, you would have good people doing good things and evil people doing evil things. But for good people to do evil things, that takes religion." - Steven Weinberg.

  3. #3
    Administrator Mike.Perry's Avatar
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    Default Re: Custom page sizes are greyed out

    Hi

    Check out the links offered in the following threads...

    custom paper

    plotter customization

    Have a good one, Mike

  4. #4
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    Default Re: Custom page sizes are greyed out

    I understand the info from those links. That is precisely what I am trying to do, however, when I select the custom paper size in the plotter manager, the option to add, delete or edit is all grayed out. It is a system printer working off of a server and another PC3 is an adobe pdf converter.

  5. #5
    Administrator Mike.Perry's Avatar
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    Default Re: Custom page sizes are greyed out

    Quote Originally Posted by jasontirone
    I understand the info from those links. That is precisely what I am trying to do, however, when I select the custom paper size in the plotter manager, the option to add, delete or edit is all grayed out. It is a system printer working off of a server and another PC3 is an adobe pdf converter.
    Hi

    If you are using a system printer ie PC3 configured using a Windows System Driver you need to look at...

    ID: TS64791 - Add custom paper sizes to system printer ( found in this post or this post ).

    Have a good one, Mike

  6. #6
    I could stop if I wanted to
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    Default Re: Custom page sizes are greyed out

    the links to these documents on the Autodesk website no longer work, does anyone know where to find them?
    Drew Jarvis
    Applications Specialist - Cansel
    Vancouver. BC

  7. #7
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    Default Re: Custom page sizes are greyed out

    http://usa.autodesk.com/adsk/servlet...linkID=9240617

    Or go to the Knowledge Base page and cut and paste the TS# in.

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