Please let this post serve as a gentle reminder and encouragment to contact Revit Support when we encounter problems.
I'm not suggesting that we need to contact them for every issue we have. Why? This forum is great for peer to peer support. As a group we are quick with responses and usually right on target. For quick emotional and technical support we are second to none.
What about the occasional more serious issues we face from time to time? What about features that we believe just don't work as well as they could or should? Contact Revit Support!
We are very fortunate that the folks who make Revit real are as passionate about making the product work for us as we are about using it at work. We are also fortunate that many of the people who do make Revit real also visit here quite a bit. We do need to remember that our forum is not part of Autodesk and our posts do not automatically become part of the database of issues and desires that they keep as part of doing their work. (We'd like to bridge that gap)
Please remember, if we encounter issues with Revit that stop us in our tracks or make Revit stop in its tracks, please contact Revit support so they can identify the problem, track it and FIX it.
So let's all do our part and help make Revit even better!