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Thread: A startup problem

  1. #1
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    Unhappy A startup problem

    I have been getting the error message "A Startup Problem - The A program name changed from a.exe to acad.exe Some commands and add-on customizations may not load correctly. Continue anyway?" when I try to open LDT 2007 or Civil 3D 2007. Clicking Yes freezes everything with the message "Error loading AcStandards services".
    My solution was to uninstall all my modules and reinstall but unfortunately I was able to uninstall everything (Raster, Survey, Civil 3D Companion and LDT 2007) except Civil 3D 2007. I get an error message "Fatal error during installation" so I can't get rid of it. My dealer hasn't seen this one yet. Has anybody?
    Help!!

  2. #2
    Administrator rkmcswain's Avatar
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    Default Re: A startup problem

    Sounds like you need to do a manual complete uninstall of ALL Autodesk products, then install C3D only. Test before installing LDT/CD/ARD. Test after each product install.

    References:

    http://support.autodesk.com/getdoc.asp?ID=TS45252

    http://support.autodesk.com/getdoc.asp?ID=TS59859

    http://support.autodesk.com/getdoc.asp?ID=TS84578
    R.K. McSwain | CAD Panacea |

  3. #3
    AUGI Addict jpaulsen's Avatar
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    Default Re: A startup problem

    Did you have the Fenway beta installed on that computer?

    That was a common error during beta. It was related to paths from 2006 being stored in the assemblies if I remember right. Unfortunately I can't remember the fix for that particular error and the Fenway forums have been removed from the site so I can't look it up.

    I was having issues uninstalling the beta so I just had my computer ghosted and started from scratch before installing the production version of 2007.

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