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frankie right
2010-10-04, 02:55 PM
Hi - I've been working every day in Revit 2011 and today I can't open the program. I have tried restarting computer and uninstalling / reinstalling the software. No luck. I just get the initial image, then it goes away and nothing. Ideas?

ws
2010-10-04, 03:00 PM
Hard to be sure what is wrong but if it was working very recently OK then I'd have a look at System Restore - in Windows 7 you can look down a list of recent changes, not sure about earlier Windows versions.

I only know this because my PC locked up after the last MS security update and I got things back to normal by doing a Restore.

Hope that is some help.

wmullett
2010-10-04, 03:05 PM
Delete the WSCommCntrData.xml file.
c:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Autodesk\Revit\Autodesk Revit Architecture 2010\ENU\Components\WebServices\WSCommCntrData.xml

ws
2010-10-04, 03:17 PM
I also came across this which includes the last suggestion:
http://revitclinic.typepad.com/my_weblog/2010/07/revit-2011-hangs-at-splash-screen-or-crashes-with-unrecoverable-error.html

frankie right
2010-10-04, 03:23 PM
Great, that fix worked! Thanks.