2013 available through subscription, but unable to install

[Overconstrained]

So this morning I stumbled upon the new 2013 download through subscription centre, halfway through installation it fails. Has anyone else tried installation yet? Normally versions aren't released until mid April, but if we're not supposed to have it why is it available to download?

[reviot]

Downloaded, installed and licensed Revit Architecture 2013 yesterday with no problems, got an email today saying it was available from the Subscription Centre so obviously we are allowed to know about it.

Takes a while to install and does sit at a point halfway through installation for a while but eventually continues - did you actually get an error message/installation program shut-down?

[Steve_Stafford]

The downloads are quite large so it could be as simple as bandwidth "dropping out" and failing to completely download the file without corruption. The subscription site seems to be a bit out of sync with the general announcement that the software is now available. Technically everything is released now but it may take some time for their sites to reflect that "reality".

[Overconstrained]

Downloaded, installed and licensed Revit Architecture 2013 yesterday with no problems, got an email today saying it was available from the Subscription Centre so obviously we are allowed to know about it.

Takes a while to install and does sit at a point halfway through installation for a while but eventually continues - did you actually get an error message/installation program shut-down?

Thanks for the replies guys.

Yeah, it downloaded fine, but got an error message on installation. I'll have another go and see what happens (will take more notice of the error message this time too!)

Just a quick update: All good now. I re-downloaded and installed. Must've been a corrupt download :)

[aashley21]

Man it stalls at the half way point for ever!

[studioCJF]

I got the e-mail stating that the download is available but all the links in the email and on my subscription page only show 2012 downloads... did they take the site down for some reason?

[tys90]

I believe that's the case. There's a message on their downloads page:

Attn Subscription Customers: Currently some of the 2013 products may not be available for immediate download. We are currently working on the issue and will resolve it ASAP. Please check back for further updates.

[MikeJarosz]

I believe that's the case. There's a message on their downloads page:

Attn Subscription Customers: Currently some of the 2013 products may not be available for immediate download. We are currently working on the issue and will resolve it ASAP. Please check back for further updates.


Same here!!!

[allen.hart]

yeah, stalls at the half way point here too. The files downloaded without a hitch. It just won't install. Used windows task manager to stop the setup twice now. What gives? Let it sit for a few hours to see if it finally finishes?

Allen

[patricks]

The size of the program install file is getting ridiculous. Surely there has to be a better way.

Something like 3.0 GB on the last version I saw.

[So What]

Does anyone happen to know when Revit 2013 is going to be available for download, or more importantly - product keys and serial numbers be available at the education community for pick-up?

[patricks]

5.59 GB download for the English version WOW!!!!!! I mean seriously, how has it gotten so incredibly bloated, even over last year's download?? The German and Japanese downloads are "only" 3.0 GB, wonder why there's such a large size difference?

[bt1138670136]

I had the same problem. And I just got a new PC at the same time.

So the new PC comes loaded with all the usual crapware, and recovery partition and all that. After multiple unsuccessful revit installs I wiped the OEM windows system, and loaded a nice vanilla version of windows 7 from a nice generic CD.

After that, I was able to install, and my version of Quickbooks 2005 also installed, and it would not on the OEM Windows install.

So there it is, my favorite trouble-shooting advice: load a fresh copy of windows and everything will be fine.

[Mikitect]

So I received the DVD yesterday...tried an install, error, stopped at 5 of 10, (no customizations or additions), downloaded file from subscription center, same thing. What do you think, I should reload Windows? The error:Failed to open XML file C:\ProgramFiles\Autodesk\ContentService\Connect.Client.Config, System Error: -2147024891. This directory doesn't even exist. And this is one of several seats I'm managing. Give me strength!

[patricks]

Anyone see faster than usual download speeds from Subscription? Right now it's going at 16-17 MB/sec, which means only about 15 minutes left to get the remaining 75% of the file! I remember last year when downloading 2012 it seemed to take well over an hour.

*edit* n/m it says 16 MB/sec but it's nowhere close to that. Looking at the actual amount downloaded it's going maybe 2-3 MB/sec. Stupid ADSK Download Manager :roll:

[Wanderer]

I didn't actually time it this year, but, I have to admit I was impressed with how fast it downloaded, compared to wasting all day waiting for it last time. I went for coffee, chatted with a coworker, and it was finished. (RME and AMEP)

[bt1138670136]

So I received the DVD yesterday...tried an install, error, stopped at 5 of 10, (no customizations or additions), downloaded file from subscription center, same thing. What do you think, I should reload Windows? The error:Failed to open XML file C:\ProgramFiles\Autodesk\ContentService\Connect.Client.Config, System Error: -2147024891. This directory doesn't even exist. And this is one of several seats I'm managing. Give me strength!

As far as re-loading Windows: You will never know until you try. Sometimes you can spend more time trouble-shooting than it would take to bite the bullet and do a clean install. (it worked for me).

[tomcarrigan]

Same problem for me on the Revit MEP 2013 install, hangs up half way through, have to use task manager to stop everything. I installed AutoCAD 2013 and AutoCAD MEP 2013 without any problems but Revit MEP is testing my patience. Have spent multiple hours online and on the phone with Subscription Support, and so far nothing has worked.

[durentech]

To all...there is a better way. Go into subscription center and edit your profile to receive the boxed version next time. I'd much rather have a disc than relying on these downloads.

[troberts]

To all...there is a better way. Go into subscription center and edit your profile to receive the boxed version next time. I'd much rather have a disc than relying on these downloads.
I have the boxed version and it does the same thing I have been at 4 of 7 for 14 hours. I cleaned up everything rebooted and tried again. I am stuck at 4 of 7.

[VinceFerrero]

Is there an update to 2013? I am using build 20120221_2030(x64).