Revit Help

[MikeJarosz]

What is going on with Help in 2013?


88425

When I hit F1 in Revit, Help opens WORD!!!!!!! Then, after a lengthy pause, it asks for a username and password. I have no idea what user and pwd to use so it keeps asking. After a few tries I get a screen full of junk. Then, it fails.

What do I have to do to get help with F1 without the song and dance?

[cdatechguy]

Odd....mine opens just fine.

[renogreen]

Works fine for me too.

[Mike L Sealander]

What browser is your default? I wonder if the OS thinks it needs to hand off the Revit Wiki text to a word processing app.

[MikeJarosz]

R2012 Help works correctly on the same machine!

[jeffh]

Sounds like it might be related to your Revit INI file. Have you made changes to the INI file recently? Try replacing the INI file with one from a machine where it is working or doing a repair of the install to get it back to the default INI.

[rbcameron1]

I believe its suppose to find the IE target and open through there. See attached of what my Revit.ini file reads like. Let me know if that helps Mike.

Cheers,

[patricks]

F1 opens in whatever the default browser setting is for my machine, which is Firefox in my case.

[MikeJarosz]

I believe its suppose to find the IE target and open through there. See attached of what my Revit.ini file reads like. Let me know if that helps Mike.

Cheers,

I had the same settings as you, but in a different order. I changed the order to match yours and it worked. HOWEVER, Instead of WORD this time, I got the generic autodesk help screen for every autodesk product. I had to fish around for Revit, THEN it asked for my Autodesk ID. Fortunately, I wrote that down years ago and it worked. I hope Revit is remembering all this; I don't want all this happening every time I hit F1!

[rbcameron1]

Glad to help Mike! The rest is up to autodesk! haha!