Revit Server Setup issues

[Martin Figlarz]

Hello,

I am working on setting up Revit Server for the first time and I am a little unclear on some items.

1. The rolls of the server Host, Accelerator, Admin. – I looked these up on wiki and I am still a little confused. Please let me know if I am off base on these.
a. Host – means the files will be hosed on this machine.
b. Accelerator – means the server will connect to the Host and relay information and help with the speed connections to the host server/central models where the files originate. The accelerator holds the models but they are only there for access to the remote locations.
c. Admin – you can create folders only if the server is a host?
2. Next I have 2 machines setup right now IPSRVT01 and IPSNJRVT01 – they are in two different locations. But they are under the same network. One in PA and the other in NJ … I can see both without any issue in Explorer or Chrome… see the attached image.
a. I have the firewalls turned off
b. All the pre-req’s setup on both systems the same
c. I can ping both servers by name and by IP
d. I can change the roll on the IPSNJRVT01 and see the changes in Explorer or Chrome
e. I have my rsn.ini file setup with both servers
3. But I can only connect to one of the server IPSRVT01… any idea’s why I can’t connect to the other server?

Cheers,
Martin

[meng005]

I take it that you cannot connect to the NJ Revit Server as an accelerator from Revit 2014? Can you confirm, whether the NJ server has the role set as an accelerator? I don't think you can connect directly via the Revit interface to Host server.

[Martin Figlarz]

I take it that you cannot connect to the NJ Revit Server as an accelerator from Revit 2014? Can you confirm, whether the NJ server has the role set as an accelerator? I don't think you can connect directly via the Revit interface to Host server.
Correct I have tried Accelerator... and even host to test and no luck connecting?!?!?

Cheers,
Martin

[meng005]

I would verify whether port 808 is available on the NJ server (e.g. use the telnet command: telnet servername port) http://kb.acronis.com/content/7503

Also, verify the routing to the NJ server using tracert command. btw. what are your ping times for either server?
You should also verify if you can connect to RSA from that server: http://IPSNJRVT01/revitserveradmin2014/ (though its testing port 80)

[Martin Figlarz]

Thanks for the help meng005!
So we are having problems with this 808 port ... we tried other ports like 22-25 and they work... we even check to see if its being blocked and it's not. We have no windows firewall running as well. How do we enable this 808 port to work/open it and what is it for is it a Revit server port? Tried googling and didn't see much on it.

also my ping times are around 50ms max.

Cheers,
Martin

[meng005]

Thanks for the help meng005!
So we are having problems with this 808 port ... we tried other ports like 22-25 and they work... we even check to see if its being blocked and it's not. We have no windows firewall running as well. How do we enable this 808 port to work/open it and what is it for is it a Revit server port? Tried googling and didn't see much on it.

also my ping times are around 50ms max.

Cheers,
Martin

Martin, port 808 is the "channel" that Revit communicates with Revit Server. Don't know why port 808 is not responding. Nevertheless, verify that IIS is configured correctly on that server. Furthermore, verify that the Revit "service" is also running. Obvious question: have you already tried rebooting the server? Also, consider uninstalling, and then re-sinstall Revit Server.

In unique cases, I find that Revit Server (any type), can be non-responsive if there are pending Windows updates. It doesn't happen often, but would also suggest that you check for Windows Server updates. Which reminds me, which OS are you on? Windows Server 2008 R2 or Windows Servers 2012? We tested with Windows Server 2012, but have not migrated to 2012 yet: http://wikihelp.autodesk.com/Revit/enu/community/videos/Revit_Server/Setting_up_Revit_Server_Prerequisites_on_Windows_Server_2012

hth. Markus.

[Martin Figlarz]

Thanks again... that was the issue port 808 was closed by default on our Sprint routers. We would have never found this without your help... I looked all over the help.autodesk.com site and couldn't find anything about this.

Cheers,
Martin

[meng005]

Hurrah! Glad to hear it was resolved.