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desmondb
2019-02-12, 10:47 PM
Good day everybody,

Feeling very perplexed at the moment.

We have got a large project on the go at the moment with around 63 buildings on one site. All buildings are individual models that are work shared using Revit 2017. We have 6 users who each have their own share of the buildings that they look after. Recently one of our buildings started crashing Revit whenever we opened any of the floor plans or sheets containing a floor plan. The confusing part is that the model would crash on half of the office PC's and NOT the other half. I have finally managed to figure out that it was some dodgy links that was causing the crash to occur in the first place.

My question then is why would some PC's open the model just fine and others would crash??? I have checked all the PC's and they are all the same build of Windows 7 Pro with same updates, they all have the same graphics card with the same drivers. All PC's have the same version of Revit installed with all the required updates installed (2017.2.4) and they all have same settings.

:banghead:

If anyone has any advice or insight, I would highly appreciate it.

Thanks and kind regards,
Des

david_peterson
2019-02-18, 03:26 PM
My guess is that it would have to do with what was in the cache file on the individual machines. Could also have something to do with the way it was opened. Overwrite and create new local? Append? Just picking on the local file from the splash screen? Audit Box Checked?
And I'm curious what you mean by dodgy links. Were the Paths not matching what you were expecting to see? Are you all working in the same office, on the same server off the same network switch? (Ie Is Latency the issue?)
Just some thoughts.