bobo
2004-05-07, 05:42 AM
This is a reply I received from an Autodesk Client Service Architect - regarding a memory issue causing rendering to stop;
"One of my colleagues has just made me aware of another user who is experiencing a problem that exhibits similiar symptoms as yours. In his case our development staff identified a bug involving AccuRender Plants and resulting in a memory leak [http://www.webopedia.com/TERM/M/memory_leak.html].
If you are using AccuRender procedural plants in your model you are susceptible to this bug. To confirm that this is the cause of your problems, turn off these plants in your walkthrough and attempt to render it. A complete animation would equal confirmation in this case.
Assuming this is indeed the source of your difficulty, the workarounds are include:
1. Stop using procedural plants, substitute RPC plants or surface modeled plants.
2. Render short animations and splice them together."
This is really quite amazing, is Autodesk actually suggesting the program does not work as advertised and the fix is not to use the package the way it was intended? That is don't use accurender plants, buy additional and expensive RPC content (which may in itslef cause memory issues itself due to the large files) or patch bits and pieces of animation together in an unworkable manner.
I am annoyed I did not see issue clarified or advertised to potential buyers or receive a 'we are working on it' notice. Personally I am pretty disappointed and angry with the lack of acknowledgment from Autodesk of this apparent shortcoming.
I pasted this item from 'rendering' into this general section to see if others are similiarly afflicted and how wide spread an issue this is. Surely this is an issue for which we should have a formal response or a notification of fix or work on a fix from Autodesk?
"One of my colleagues has just made me aware of another user who is experiencing a problem that exhibits similiar symptoms as yours. In his case our development staff identified a bug involving AccuRender Plants and resulting in a memory leak [http://www.webopedia.com/TERM/M/memory_leak.html].
If you are using AccuRender procedural plants in your model you are susceptible to this bug. To confirm that this is the cause of your problems, turn off these plants in your walkthrough and attempt to render it. A complete animation would equal confirmation in this case.
Assuming this is indeed the source of your difficulty, the workarounds are include:
1. Stop using procedural plants, substitute RPC plants or surface modeled plants.
2. Render short animations and splice them together."
This is really quite amazing, is Autodesk actually suggesting the program does not work as advertised and the fix is not to use the package the way it was intended? That is don't use accurender plants, buy additional and expensive RPC content (which may in itslef cause memory issues itself due to the large files) or patch bits and pieces of animation together in an unworkable manner.
I am annoyed I did not see issue clarified or advertised to potential buyers or receive a 'we are working on it' notice. Personally I am pretty disappointed and angry with the lack of acknowledgment from Autodesk of this apparent shortcoming.
I pasted this item from 'rendering' into this general section to see if others are similiarly afflicted and how wide spread an issue this is. Surely this is an issue for which we should have a formal response or a notification of fix or work on a fix from Autodesk?