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patricks
2006-04-26, 10:38 PM
My structural engineer told me today that he tried opening one of our central project files, saved in our version 8.1, in his Revit Structures 2, and it said the file had to be manually upgraded and would not do anything. Any idea why this might happen? He opened an earlier version of the same file less than 2 weeks ago and it was fine, and nothing has changed as far as I know.
dhurtubise
2006-04-26, 11:32 PM
Are you both running the latest build ?
Wesley
2006-04-27, 06:42 AM
'manually upgraded' is a euphemism (sp?!?) for 'its stuffed, go away'. Generally means there was an error during a open/save/copy process that has screwed up part of the file structure.I would suggest first simply trying to resend him another copy. When you are sending the file are you using 'detach from central'?

Regards,
Wes
patricks
2006-04-27, 01:49 PM
Only thing I'm doing is uploading the central file to our website using FTP software. That's how we've always done it.
patricks
2006-04-27, 03:08 PM
I tried sending the file again and when my engineer tried to open it in RS2, it generated an error saying "An attempt was made to open the file past its end" or something like that.
dhurtubise
2006-04-27, 03:15 PM
That's usually an internal problem with the file. Send it to support. Actually i would suggest sending both to support (Building and Structure)
Wesley
2006-04-29, 10:06 AM
Agreed, I'm not to surprised by the second error, as it is actually effectively the same as the first. You will need to send this to ADesk support to get it fixed. I would worry that it suggests a corruption in your file as well, not just the transfer process. I wouldn't leave this very long before getting it looked at...

Wes
patricks
2006-04-29, 07:59 PM
I created a new file using Detach from Central, uploaded it and he opened it fine.
Wesley
2006-05-01, 02:05 AM
Well, that is good news. I wondered why you were sending him the central file directly. The idea of keeping everybody out of the central file really does apply even when sending it outside the office. Central files are by far the most cantankerous (read: potentially unstable) part of an otherwise remarkably stable product.

Cheers,
Wes