View Full Version : Serial number error
tarch
2007-06-26, 02:39 PM
When I tried to access Autodesk's web site I got warning about invalid serial number. This is what shows on About page. I went through regular auhorization process when installing Rac 2008. Anyone have similar issues.
I think this is the same issue I had after upgrading.
Chad Smith posted a link to a fix explanation on this page which worked for me also.
http://forums.augi.com/showthread.php?t=62043&page=2&pp=30
it's about 4 posts down from the top - the link is quite small.
patricks
2007-06-26, 06:16 PM
I've been having to send an e-mail to Autodesk w/ the serial number and request code for them to send me the authorization code.
I think the latest build may have fixed that issue. Are you installing the latest build or from the mailed DVD?
I think there are, or were, two serial number issues:
one when installing 2008 originally in order to obtain an activation code, extensively discussed in the forum,
and one when having installed a new build your serial number is set to zeroes...
and I've just noticed it's done it again on my install after the last build :roll:
Guess I'll have to look up Chad's post again for the fix link - must still be a problem.
..in fact here's the link
http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=7282419&linkID=9243099
Justin Marchiel
2007-06-26, 11:20 PM
i sent an email to autodesk auth code department with my request code and they email me back. have not had a problem since.
we are using the original build from the cd
Justin
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