nat
2007-08-07, 06:25 AM
Help…please…
I understand portable licenses have been extensively discussed elsewhere, but I have an unusual problem with the PLU that I have not yet found an answer for. We use the PLU to ‘swap’ a license from one user in the studio to another, as per demand. This has been, and is still, working wonderfully. Except in one instance:
I have exported a license to a user via the PLU using a ‘transfer file’ (rather than ‘code’) as we always do. That user, however, cannot pick it up - they recieve the attached error message whenever they try to import it. I have tried exporting from another user to him, and the same thing happens, except now there are two licenses (sitting on our sever as .plu250 files) that the recipient can’t pick up, and that the sender can’t retrieve…i.e. we’re two licenses down!
I have deleted the.plu250 files and re-exported, I’ve re-started, uninstalled and re-installed, all to no avail. I have used the PLU to transfer between different users since, and it works fine.
Any ideas very much appreciated; The world would be a darker place without AUGI to peruse…
I understand portable licenses have been extensively discussed elsewhere, but I have an unusual problem with the PLU that I have not yet found an answer for. We use the PLU to ‘swap’ a license from one user in the studio to another, as per demand. This has been, and is still, working wonderfully. Except in one instance:
I have exported a license to a user via the PLU using a ‘transfer file’ (rather than ‘code’) as we always do. That user, however, cannot pick it up - they recieve the attached error message whenever they try to import it. I have tried exporting from another user to him, and the same thing happens, except now there are two licenses (sitting on our sever as .plu250 files) that the recipient can’t pick up, and that the sender can’t retrieve…i.e. we’re two licenses down!
I have deleted the.plu250 files and re-exported, I’ve re-started, uninstalled and re-installed, all to no avail. I have used the PLU to transfer between different users since, and it works fine.
Any ideas very much appreciated; The world would be a darker place without AUGI to peruse…