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FWSchreck
2008-04-19, 05:06 PM
Hello:

I've installed RAC 2009 on my home computer to get up to speed on the new features. The program crashes on startup. Here's the contents of the journal file:

' 0:< Initial VM measure: 1944 MB available, 33 MB used
' 0:< 19-Apr-2008 09:51:43.057; started recording journal file
' Build: 20080321_1900
Dim Jrn
Set Jrn = CrsJournalScript
'C 19-Apr-2008 09:51:43.127; 0:< ->InitInstance
' 0:< VM Delta: Available -107 MB -> 1837 MB, Used +61 MB -> 94 MB
' 0:< 19-Apr-2008 09:52:05.730; Exception occurred
' 0:< 19-Apr-2008 09:52:05.730; ExceptionCode=0xc06d007e ExceptionFlags=0x00000000 ExceptionAddress=7C812A5B
' 0:< System (KB) [Available / Total ] [Revit Memory Usage (KB) ---------------- ]
' 0:< RAM Statistics: 39136 / 523568 125488=InUse 132844=Peak 358944=DeltaForRevit
' 0:< VM Statistics: 1881776 / 2097024 97244=InUse 108744=Peak 118004=DeltaForRevit
' 0:< MessageBox "An unrecoverable error has occurred. The program will now be terminated. All of your data has been recently saved, so there is no need to create recovery files."

This computer's configuration is below the recommended standard for 2009... it has 512MB RAM.

Anyone have a fix for this (other than buying a new machine)?

Mike Sealander
2008-04-19, 07:06 PM
I don't do this for a living, but it looks like you're overloading your machine. I used to run 8.1 on my laptop with 512mb of ram, and that was pushing it. Even with 4 gigs of RAM, we find there are certain things we can't do, like render off a large model.
Good to see KMD is a Revit shop. You guys have a rep for having the best toys.

cpk
2008-04-20, 12:20 PM
You may want to check and see if your running the latest video card drivers. We ran into a similar situation shortly after launching '09. Both my tower and my mobile workstation needed updated drivers. Since then life is good.....(knock on wood)

FWSchreck
2008-04-21, 05:47 PM
I've updated the graphics card (nVidia Quadro FX 500/600) video driver to the current version, and increased virtual memory to 2GB, but the software still crashes at startup.

My final attempt to resolve this issue will be to uninstall all Autodesk products from this computer, perform a registry cleanup, then reinstall.

All prior releases of Revit, including 8.1, 9.0, 9.1 and RAC 2008, ran fine on this machine.

HawkeyNut
2008-04-25, 02:53 PM
I've been tinkering with RAC 2009 but have to say that I have some serious speed issues. Even in the early stages of a building, simple move and align tools are taking 3,4, or 5 seconds to complete. When I open my 2008 the changes happen instantaneously. I'm running both on a very new machine.

If this is not a setting but a general slow-down of the software, I will not be a happy camper!

Chris DiSunno
2008-04-25, 04:11 PM
I detect a slow down as well. I'd been contemplating going to the extreme and reformatting my computer. I've had many different programs on and off this machine and I don't think there is a good way to clean and streamline this one. Speaking of crashing, the batch update for families crashes right away for me as I mentioned in my other post. Anyone else have any luck updating your library.

sbuchanan2
2008-05-29, 04:58 PM
We had the same problem so I did some more looking and finally found another fix. It's the RWUXThemeSU80.dll file. There's one for RAC 2009 at this link.

http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=11245327&linkID=9243099 (http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=11245327&linkID=9243099)

We had the problem on 5 machines and this seemed to clear it right up. We also did the fix...

[size=3]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\\WINDOWS\\explorer.exe"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\NoExecuteState]
"LastNoExecuteRadioButtonState"=-

Second option is to disable Data Execution Prevention altogether

edit your boot.ini and change /noexecute=optin to /noexecute=AlwaysOff

in conjunction with the RWUXThemeSU80.dll file and all seems to be working smoothly now.

Hope this helps... Good Luck!