Navisworks not printing correctly

[kingbayman]

Hey all,

I've been trying to get this problem solved with support@navisworks.com, but they have been totally useless. All I ever get back is an automated reply that they are behind schedule.

When 2 of our guys try to print or make a jpg out of navisworks, it cuts off everything larger than 640x640. If I make the exported jpg 640x640 then I at least get the whole picture, but it's not very pleasing to the eyes when it is put into a Powerpoint presentation on a big screen during meetings. I am including a jpg so it is better explained what is going on. Bearing mind that there shouldn't be any black in the picture.

[bjschw]

Can anyone help I am having the exact same problems?

[paul.mawson]

At least you get something

all i get is a background with nothing on it at all....

Our company are tempted to go else where as printing these are very important..

[kingbayman]

I have found a resolution to the problem. I believe it has to do with a video card not being openGL compliant. Go to Tools>Global Options, on the Display tab, if "Occlusion Culling" is grayed out, you need to also uncheck "Hardware Acceleration." Once I did this, the prints and pictures came out full screen.

[Ferroequine]

I second that. Check your video card settings.

My guys can print out full size, full res images without a problem all day long in Navisworks 5.x. They are all running decent FireGL cards though.