AutoCAD Map 2005 3D gives error on close.

[matt.worland]

We have several people running Map 3D 2005 and a few of them receive errors when closing Map.

AutoCAD Error Report:

A problem has caused AutoCAD to close unexpectedly. Autodesk apologies for any inconvenience this may cause.

There's no error number and they have the choice to send or not send a report.

Any thoughts on causes or fixes.

Thanks,
Matt

[mjfarrell]

Do you have other AutoDesk products installed?
Sounds like a potential installation order issue.
Do you have latest service patch(es) installed?
Are they saving large files to their local hard drive?

[matt.worland]

Some also have LDD installed
Yes they have the the latest SP
No, the files are saved on a network or are small files saved on the harddrive.

[mjfarrell]

Is the problem isolated to any point of commonality?
Same users? Same files? Same processes?

Was Land installed prior to MAP 3d?

[matt.worland]

We think we may have it figured out. The commonality is that they load their VBA when AutoCAD loads, and I load mine on demand. One of the guys sent an email to AutoDesk and here is there response.

Quote

'Sorry I haven’t contacted you the problem you’ve been experiencing. We found that if you have VBA scripts being loaded on start up Map 3D will generate a FATAL ERROR when you close it. The workaround solution is to unload the VBA scripts via the Tools > Load Application utility. You can load VBA scripts in a session and use them without any problems on exiting. The problem only seems to occur when you load them when starting Map. I have logged a defect and our Development Team is looking into it. Thanks for your help in tracking this down."

End Quote.

This has not been tested by our department, but AutoDesk thinks this is it.

Thank you again for your help Mr Farrell.