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View Full Version : Fatal view errors in 2010


patricks
2009-04-17, 01:15 PM
I'm continuing to get fatal errors in 2010, most likely due to hardware acceleration. I hate that because everything runs SO much faster and smoother using hardware acceleration.

Is there any way to find out 100% FOR SURE whether my graphics card is compatible or not? My card specs are:

nVIDIA Quadro FX550 128MB
Supports DirectX 9.1 and OpenGL 2.0

I have tried the 162.65 driver from November 2007, listed on nVIDIA's website as the partner-certified driver for all Autodesk products, including Revit (although not 2010 I'm sure).

I have tried the latest 182.46 driver released just 2 weeks ago.

Both cause the "error drawing contents" message and fatal errors with hardware acceleration turned on in Revit 2010. I don't get this. On paper it seems like it should be fine, and I have always had good luck with Quadro FX graphics cards with OpenGL acceleration enabled in past Revit releases. What gives here?
patricks
2009-04-17, 01:20 PM
Could the fatal errors by chance be related to the use of the antialiasing option? Is that something done in the program or done by the graphics card?
niki_funky
2009-04-17, 01:32 PM
Here Revit 2010 is working without any crashes. Try to change some of the settings in video driver.
twiceroadsfool
2009-04-17, 01:36 PM
Go back to a couple of earlier drivers... Try a few different ones until it stops crashing.
patricks
2009-04-17, 02:41 PM
That's going to be a pain because it's never the same thing that causes the fatal error. Last time it happened, I was just going to load a family I think. Then it said "error drawing contents of window", to which I said OK, then got a fatal error.

I just never know when it's going to happen, so it's like I'm "drawing in fear" that it could happen at any time. There's really no sure-fire way to KNOW that a particular driver is going to work 100%.
Wes Macaulay
2009-04-17, 05:15 PM
I've noticed this too. Let's post SRs on the problem. I've had it happen on my Radeon-based laptop, but the FireGL on my desktop still seems more stable in this regard.

My view was closing on a titleblock view with no view on the sheet :-P

And like you say, it's never the same thing twice that will kill off a view -- unlike with OpenGL where a given view would always be stable OR always kill the view with acceleration enabled.

Go figure!
patricks
2009-04-17, 06:33 PM
I've noticed this too. Let's post SRs on the problem. I've had it happen on my Radeon-based laptop, but the FireGL on my desktop still seems more stable in this regard.

My view was closing on a titleblock view with no view on the sheet :-P

And like you say, it's never the same thing twice that will kill off a view -- unlike with OpenGL where a given view would always be stable OR always kill the view with acceleration enabled.

Go figure!

Actually, today was the first time I actually got an "error drawing window contents" message. The other day I was getting fatal errors left and right with no prior warnings.
patricks
2009-04-17, 06:47 PM
support request filed, we'll see what they say.
btrusty
2009-04-17, 06:54 PM
are these "Fatal view errors" similar to the "open gl error 12" that i had in revit architecture 2009?

http://forums.augi.com/showthread.php?t=98742

or something completely different?
(just installed 2010 today, hoping to iron-out all the bugs so i can distribute it to our office next week/month)
patricks
2009-04-17, 07:37 PM
are these "Fatal view errors" similar to the "open gl error 12" that i had in revit architecture 2009?

http://forums.augi.com/showthread.php?t=98742

or something completely different?
(just installed 2010 today, hoping to iron-out all the bugs so i can distribute it to our office next week/month)

No it's not that. Mostly I was just getting the dreaded "fatal error" message in Revit, with the option to save a recovery file, or just exit without saving.

Today, however, I got the message about "error drawing the contents of this window, the view will be closed" with an OK button. I hit OK, and immediately got a fatal error after that.
btrusty
2009-04-17, 07:58 PM
fun,

now i did get an error once in sheet when i was editing a view
it said it had an error, similar to yours and had to close the view
it closed the view, which when it was my only open view in the file was a bad thing. (b/c it closed the file and didnt save anything)

it was a file i had inherited from a co-worker, so i have no clue what they did to cause that problem...
but if i work on the view, not in sheet view, then it works fine and does not cause any problems.
patricks
2009-04-18, 02:48 AM
Well now I'm playing with 2010 on my home computer, which is a Pentium D dual-core 3.2 GHz machine and only 2GB RAM. I built this machine in 2006 and it has run Revit 9.1, 2008, and 2009 just fine. It has a Quadro FX 540 128MB graphics card. I tried turning on hardware acceleration, started a new blank template, did some stuff in that file, and eventually it crashed just like the others. I was opening the Options menu to change some locations in the Places menu just as I got the "error drawing contents of window" message, and then a fatal error right after that.

I forgot about the journal file, so I decided to check it. Here's what happened in the last few seconds before the program terminated. The first line "Jrn.MouseMove 0, 78, 23" I believe is when I clicked on the R at the top left to open the menu to get to the Options button:


Jrn.MouseMove 0 , 78 , 23
'E 17-Apr-2009 21:33:24.781; 0:<
Jrn.AppButtonEvent 1 , "Application Menu is opening"
'E 17-Apr-2009 21:33:25.593; 0:<
Jrn.AppButtonEvent 0 , "Application Menu is closing"
'C 17-Apr-2009 21:33:25.640; 0:< Display exception has occurred.
'E 17-Apr-2009 21:33:25.796; 0:<
Jrn.MouseMove 0 , 97 , 373
'E 17-Apr-2009 21:33:25.796; 0:<
Jrn.Command "Internal" , "Specify application options , ID_OPTIONS"
' 0:< Revit Graphics Information
' 0:< Current Mode : DirectX 9 Hardware
' 0:< Use Hardware: ON
' 0:< Use Overlays : ON
' 1:--API application event DialogBoxShowing returned status DidNotRaise
'E 17-Apr-2009 21:33:28.156; 0:<
Jrn.PushButton "Modal , Options , 0" _
, "Cancel, IDCANCEL"
' 1:--API application event ViewActivating returned status DidNotRaise
' 0:< <<Begin build CT>>
'
'Edit mode:
'Command: ID_BUTTON_SELECT
'Category: 0
'Bar list:
' Dialog_Revit_DynamicLabelDBar
' Dialog_Essentials_FilterSelectionNew
'
'
'<<End build CT>>
'E 17-Apr-2009 21:33:29.515; 0:<
Jrn.Size 0 , 1228 , 602
'H 17-Apr-2009 21:33:29.515; 0:<
Jrn.Directive "WindowSize" _
, "[Template1 Test.rte]", "Floor Plan: Level 1" _
, 1228, 602
'E 17-Apr-2009 21:33:29.515; 0:<
Jrn.Size 0 , 1431 , 581
'H 17-Apr-2009 21:33:29.515; 0:<
Jrn.Directive "WindowSize" _
, "[Template1 Test.rte]", "Floor Plan: Level 1" _
, 1431, 581
'E 17-Apr-2009 21:33:29.515; 0:<
Jrn.Size 0 , 1232 , 800
'H 17-Apr-2009 21:33:29.515; 0:<
Jrn.Directive "WindowSize" _
, "[Template1 Test.rte]", "3D View: {3D}" _
, 1232, 800
'E 17-Apr-2009 21:33:29.531; 0:<
Jrn.Size 0 , 1435 , 779
'H 17-Apr-2009 21:33:29.531; 0:<
Jrn.Directive "WindowSize" _
, "[Template1 Test.rte]", "3D View: {3D}" _
, 1435, 779
'E 17-Apr-2009 21:33:29.531; 0:<
Jrn.Activate "[Template1 Test.rte]" , "3D View: {3D}"
' 0:< <<Begin build CT>>
'
'Edit mode: IDR_COMMON
'Command: ID_BUTTON_SELECT
'Category: 0
'Bar list:
' Dialog_Revit_DynamicLabelDBar
' Dialog_Essentials_FilterSelectionNew
'
'
'<<End build CT>>
' 1:--Post event status Succeeded
' 1:--API application event ViewActivated returned status DidNotRaise
' 0:< CrsTimer event occurred for 2 times in MFCView [Floor Plan: Level 1]
'C 17-Apr-2009 21:33:29.718; 0:< Display exception has occurred.
' 1:--API application event ViewActivating returned status DidNotRaise
'E 17-Apr-2009 21:33:31.109; 0:<
Jrn.MouseMove 0 , 553 , 460
'E 17-Apr-2009 21:33:31.109; 0:<
Jrn.Size 0 , 1026 , 505
'H 17-Apr-2009 21:33:31.109; 0:<
Jrn.Directive "WindowSize" _
, "[Template1 Test.rte]", "3D View: {3D}" _
, 1026, 505
'E 17-Apr-2009 21:33:31.109; 0:<
Jrn.Size 0 , 1229 , 484
'H 17-Apr-2009 21:33:31.109; 0:<
Jrn.Directive "WindowSize" _
, "[Template1 Test.rte]", "3D View: {3D}" _
, 1229, 484
'E 17-Apr-2009 21:33:31.109; 0:<
Jrn.Size 0 , 1232 , 800
'H 17-Apr-2009 21:33:31.109; 0:<
Jrn.Directive "WindowSize" _
, "[Template1 Test.rte]", "Reflected Ceiling Plan: Level 1" _
, 1232, 800
'E 17-Apr-2009 21:33:31.109; 0:<
Jrn.Size 0 , 1435 , 779
'H 17-Apr-2009 21:33:31.109; 0:<
Jrn.Directive "WindowSize" _
, "[Template1 Test.rte]", "Reflected Ceiling Plan: Level 1" _
, 1435, 779
'E 17-Apr-2009 21:33:31.109; 0:<
Jrn.Activate "[Template1 Test.rte]" , "Reflected Ceiling Plan: Level 1"
' 1:--Post event status Succeeded
' 1:--API application event ViewActivated returned status DidNotRaise
' 0:< CrsTimer event occurred for 1 times in MFCView [3D View: {3D}]
'C 17-Apr-2009 21:33:31.343; 0:< idle0_doc
' 0:< VM Delta: Available +12 MB -> 1311 MB, Used -5 MB -> 390 MB
' 0:< Exception occurred
' 0:< ExceptionCode=0xc0000005 ExceptionFlags=0x00000000 ExceptionAddress=200204EC
' 0:< System (KB) [Available / Total ] [Revit Memory Usage (KB) ---------------- ]
' 0:< RAM Statistics: 1221520 / 2095120 243628=InUse 404168=Peak 629972=DeltaForRevit
' 0:< VM Statistics: 1342664 / 2097024 400132=InUse 411056=Peak 354228=DeltaForRevit
' 0:< 1D471EB0 CompactMemoryManager Memory Statistics: 2048 KB with 2048 KB view
' 0:< num open transaction groups is 0
' 0:< num open transaction groups is 0
' 0:< Error dialog data for transaction
' 0:< Error: A fatal error has occurred. The application will be terminated. You will be given the opportunity to save recovery files for all of your changed projects. Would you like to save a recovery file for Template1 Test.rte?
'C 17-Apr-2009 21:33:31.937; 0:< ADialog::doModal start
' 1:--API application event DialogBoxShowing returned status DidNotRaise
'E 17-Apr-2009 21:33:36.109; 0:<
Jrn.MouseMove 0 , 580 , 479
'E 17-Apr-2009 21:33:36.109; 0:<
Jrn.PushButton "Modal , Autodesk Revit Architecture 2010 , Dialog_Revit_DocWarnDialog" _
, "SaveAs and Exit, IDRETRY"
' 0:< DBG_INFO: Unexpectedly, zero callback in FailureHandlerBase::doCleanup: line 878 of .\ErrorHandling\FailureHandlerBase.cpp.
'C 17-Apr-2009 21:33:36.140; 0:< ADialog::doModal stop
' 0:< num open transaction groups is 0
' 1:< System (KB) [Available / Total ] [Revit Memory Usage (KB) ---------------- ]
' 1:< RAM Statistics: 1223128 / 2095120 245844=InUse 404168=Peak 626148=DeltaForRevit
' 1:< VM Statistics: 1342664 / 2097024 400228=InUse 411056=Peak 354132=DeltaForRevit
patricks
2009-04-18, 02:48 AM
here's the rest of it (too many characters for one post)


'C 17-Apr-2009 21:33:36.296; 1:< File: SaveAs
' 0.000007 2:<<<saveModifiedRvtLinkSymbols
' 0.000003 2:<<<saveModifiedImportSymbols
' 1.710152 2:<<<getSaveFileName
' 2:--API document event DocumentSavingAs returned DidNotRaise
' 0.001677 2:<<<Raising document event
' 2:--API application event DocumentSavingAs returned status DidNotRaise
' 0.000254 2:<<<Raising application event
' 0.000010 3:<<<EndOrAbortUndoTransaction() -- structural regen;DOPT;
' 0.000004 3:<<<EndOrAbortUndoTransaction()--AtomViewReferencingUpdate();DOPT;
' 0.000003 4:<<<EndOrAbortUndoTransaction()--end of transaction checks--invisible elements;DOPT;
' 0.000002 5:<<<;PERF;EOTC;Safe Reference Rule Check;
' 0.000010 5:<<<;PERF;EOTC;Owner Rule Check;
' 0.000006 5:<<<;PERF;EOTC;Partition Rule Check;
' 0.000003 5:<<<;PERF;EOTC;Elem Doc Context Validity heck;
' 0.000009 5:<<<;PERF;EOTC;Design Option Rule Check;
' 0.000016 5:<<<;PERF;EOTC;Obtain Editing Permissions Attempt;
' 0.000057 5:<<;PERF;EOTC;Group Rule Check;
' 0.000727 4:<<;PERF;EOTC;Total of all end of transaction checks;
' 0.000003 4:<<<;PERF;EOTC;Check CurveDrivers;
' 0.001017 3:<<EndOrAbortUndoTransaction()--end of transaction checks;DOPT;
' 0.001810 2:<<EndOrAbortUndoTransaction();DOPT;
' 3:< DBG_INFO: acquireFileLock() had better be used only in Save-As in this scenario: line 3519 of .\MFC\MFCDocStorageUtil.cpp.
' 4:< LPSTORAGE ACQUIRED: MFCDoc=0x1d44d300, plpRootStg=0x1d44d37c, lpRootStg=0x1fc811f0
' 0.002977 4:<<acquireFileLock
' 0.003314 3:<<acquiring lock
' 0.000079 3:<<<end episode
' 0.000664 4:<<<tmpDeleteElements TransientElement
' 0.000418 4:<<tmpDeleteElements BadHistoryElement
' 0.000007 4:<<tmpDeleteElements BadHistoryGraveyard
' 0.001451 3:<<putAsideTransientElements
' 0.013728 3:<<<forceResetOfElemRecOwnerCache
' 0.030831 2:<<MFCDoc::openFileForSave
' 3:< LPSTORAGE ACQUIRED: MFCDoc=0x1d44d300, plpRootStg=0x1d44d37c, lpRootStg=0x1d4fd060
' 0.003852 3:<<acquireFileLock
' 0.008622 2:<<m_oSaveToTempFile.acquire
' 0.026572 4:<<storeAllClasses
' 0.000577 4:<<<storeValidation
' 0.003039 5:<<<ElementStorageSwapout::preSwapOut()
' 0.053948 5:<<<ElemTable::updateETforSave
' 0.000044 5:<<Updating increment and partition tables for save (quick)
' 0.000051 6:<<<Storing increment table [#obsolete=0, first#=1, last#=1]
' 0.000046 6:<<<Storing DocumentHistory [#episodes=2, #valid=2, max ep id#=1]
' 0.000029 6:<<<Storing PartitionTable [#partitions=1, #deleted=0, max id#=0]
' 0.003725 6:<<Storing ElemTable [#elts=3236, #graveyard=0, max id#=3917]
' 5:< VM Delta: Available -12 MB -> 1299 MB, Used +2 MB -> 393 MB
' 0.002495 6:<<Storing global stream
' 0.000034 7:<<<OLEStgLock::commit
' 0.002813 6:<<commitAllGlobalStreams/ALL_GAPS 0.002779/TurnOff_GAPs 94%
' 0.013692 5:<<Storing tables
' 7:< stored elemStream#1: uncompSize=2430857, compSize=412337, count=3236
' 0.000018 8:<<<OLEStgLock::commit
' 0.420475 5:<<DocumentStorageIndexImpl::storeStreams() /ALL_GAPS 0.420456/TurnOff_GAPs 100%
' 0.000003 8:<<<OLEStgLock::commit
' 0.000207 5:<<Deleting obsolete streams /ALL_GAPS 0.000204/TurnOff_GAPs 65%
' 0.492137 4:<<DocumentStorageIndexImpl::storeDocument()
' 0.000011 5:<<<storeSelf DocumentStorageIndexBackup
' 0.000015 5:<<<storeSelf updateDSIforSave
' 0.000280 4:<<DocumentStorageIndex::storeSelf [0]
' 0.000170 4:<<storeBasicFileInfoStream
' 0.523162 3:<<MFCDoc::SaveToStorage - serialize block
' 0.000021 4:<<<OLEStgLock::commit
' 0.002005 3:<<commit format/contents locks/ALL_GAPS 0.001984/TurnOff_GAPs 94%
' 0.044131 4:<<<OLEStgLock::commit
' 0.044355 3:<<MFCDoc::SaveToStorage - commitStorage
' 0.571837 2:<<MFCDoc::SaveToStorage
' 0.000007 2:<<<bf.preUnlockPreCommit
' 0.000002 4:<<<relinquishPermissionsLocks
' 3:< LPSTORAGE RELEASED: plpRootStg=0x1d44d37c, lpRootStg=0x1fc811f0
' 3:< AFTER RELEASE: plpRootStg=0x1d44d37c, lpRootStg=0x00000000
' 0.002511 3:<<relinquishAllLocks
' 0.004292 2:<<m_oSaveToTempFile->preCommit
' 0.000003 2:<<<bf.postUnlockPreCommit
' 0.000002 4:<<<relinquishPermissionsLocks
' 3:< LPSTORAGE RELEASED: plpRootStg=0x1d44d37c, lpRootStg=0x1d4fd060
' 3:< AFTER RELEASE: plpRootStg=0x1d44d37c, lpRootStg=0x00000000
' 0.002708 3:<<relinquishAllLocks
' 2:< [ISL] On save, Adler Checksum: 0xd25f9f73 [C:\z_Data\Revit\Template1 Test(Recovery).rte]
' 2:< [ISL] Saved last modification time: 17-Apr-2009 21:33:39 (UTC: 18-Apr-2009 02:33:39)
' 3:< LPSTORAGE ACQUIRED: MFCDoc=0x1d44d300, plpRootStg=0x1d44d37c, lpRootStg=0x1ebac840
' 0.003556 3:<<acquireFileLock
' 0.000002 4:<<<relinquishPermissionsLocks
' 0.000092 3:<<relinquishAllLocks
' 3:< LPSTORAGE ACQUIRED: MFCDoc=0x1d44d300, plpRootStg=0x1d44d464, lpRootStg=0x1ebaccd0
' 0.002373 3:<<acquireFileLock
' 0.019939 2:<<m_oSaveToTempFile->commit
' 0.000126 2:<<<bf.commit
' 0.000003 2:<<<temporaryEffects.destroy(DoSave)
' 0.000075 2:<<<commit/cleanup
' 1:< LPSTORAGE NOT RELEASED: plpRootStg=0x1d44d37c, lpRootStg=0x1ebac840
' 1:< Muted: Jrn.Directive FileSizeComparison
' 2:--Post event status Succeeded
' 2:--API document event DocumentSavedAs returned DidNotRaise
' 0.000310 2:<<<Raising document event
' 2:--Post event status Succeeded
' 2:--API application event DocumentSavedAs returned status DidNotRaise
' 0.000363 2:<<<Raising application event
' 1:< System (KB) [Available / Total ] [Revit Memory Usage (KB) ---------------- ]
' 1:< RAM Statistics: 1215324 / 2095120 252448=InUse 404168=Peak 627348=DeltaForRevit
' 1:< VM Statistics: 1331052 / 2097024 401044=InUse 411056=Peak 364928=DeltaForRevit
' 3.860710 1:<<Save Document
' 0:< System (KB) [Available / Total ] [Revit Memory Usage (KB) ---------------- ]
' 0:< RAM Statistics: 1215256 / 2095120 252448=InUse 404168=Peak 627416=DeltaForRevit
' 0:< VM Statistics: 1331052 / 2097024 401044=InUse 411056=Peak 364928=DeltaForRevit
' 0:< 1D471EB0 CompactMemoryManager Memory Statistics: 2048 KB with 2048 KB view
' 0:< Element Expansion Statistics:
' 0:< 12% Opening Plans (144959)
' 0:< 0% Opening RC Plans (117)
' 0:< 0% Opening 3d Views (6068)
' 0:< 0% Opening Elevations and Sections (0)
' 0:< 3% In Regnerate (40052)
' 0:< 0% In Autojoin (0)
' 0:< 0% In Overlap Checking (0)
' 0:< 0% Reviewing PostedWarnings (0)
' 0:< 85% Other (1043033)
' 0:< total bytes expanded: 1234229
' 0:< ;EES;12;0;0;0;3;0;0;0;85;
'C 17-Apr-2009 21:33:40.015; 0:< program terminated
niki_funky
2009-04-18, 08:38 AM
I don't have a single crash on all 5 computer that I installed Revit 2010. All 5 computers are very different. Some old some new. You should try download Revit 2010 again. Or you are doing something wrong ? Or you are the only unlucky reviteer:)
patricks
2009-04-18, 12:33 PM
I don't have a single crash on all 5 computer that I installed Revit 2010. All 5 computers are very different. Some old some new. You should try download Revit 2010 again. Or you are doing something wrong ? Or you are the only unlucky reviteer:)

I have loaded it twice at work now, and once at home, all the same issues.