RAC 2010 and Windows 7: can't delete or open files

[ron.sanpedro]

We are seeing a very small number of files that behave very strangly. This has happened to
1: a single user's local file, stored on the actual local drive The other two users had no problems with their Locals.
2: a non workset enabled project file stored on the desktop. The desktop is not redirected to a network drive.
3: a family file that was copied to the project folder on the network.

Once the file has "gone bad" we are unable to open the file in Revit, and also unable to delete the file. In case #1 a number of reboots finally resulted in being able to delete the file. In case #2 the file remains unusable and undeleteable a month later. In case #3 the file could be easily deleted via a machine without Revit installed. Also, in case #3 a copy of the file acted the same way. Lastly, in case #3 opening a folder that contained a "bad" file would also crash Windows Explorer. Again, no crash and no delete problems on a machine without Revit installed.

Anyone seen anything similar?

Thanks,
Gordon

[cdatechguy]

http://revitize.blogspot.com/2009/06...ename-and.html

It was a Vista issue that looks like its a Windows 7 issue as well....

[ron.sanpedro]

http://revitize.blogspot.com/2009/06...ename-and.html

It was a Vista issue that looks like its a Windows 7 issue as well....

Ack! So glad I never had to use Visturd. That said, the last file to cause the grief was started in RAC 2010, sp2. The template that was used was perhaps 2008 era, not sure. Can anyone verify that an old template can cause this kind of grief?

And I wonder why M$ even allows Autodesk to use the Windows logo when their stuff is so bad at interacting with Windows? 10 years on and Autodesk still can't get their stuff to work right with DFS either.

Anyway, thanks for the info. Certainly gives me a direction to look more deeply.

Gordon

[rmejia]

Anyone seen anything similar?

Yep, I have been experiencing this same behavior with RAC 2010 & Windows 7 and previously with RAC 2009 and Vista . Some .rfa randomly started having this problem, and saving to the desktop tends to produces these problematic files in the desktop.

[mark.98140]

yes!.. same issue.. a real pain. anyone have any solutions for this problem... especially deleting!

[rmejia]

I have tried different programs, just recently these two:
http://www.emco.is/products/move-on-boot/features.php
http://www.emco.is/products/unlock-it/features.php

They get stuck though. The only thing that is working for me at the moment is to open a DOS command prompt, then go to the Windows Task Manager, kill the explorer.exe process, then in the DOS cmd manually delete the files. After that, restart the explorer in the Windows Task Manager.

[gwnelson]

David Baldacchino provided a "hard delete" solution some time back. I think it's either ctrl-del or shift-del. Do a search through his posts.

[ron.sanpedro]

Amazing that after 5 years of Vista and Windows 7 autodesk STILL can't get their bloody DLLs to work right, and yet they share a bed with Microsoft. Typical, both are happy to make money off an inferior product. No sense of pride from management, just a bottom line.

That said, in Windows 7 you can turn off the thumbnails globally via Control Panel/Folder Options/View tab and check Always Show Icons, Never Thumbnails. Reboot required (!$@%# Windoze!) Given that the thumbnails are a pisspoor copy of OS X's dynamic icons, turning them off seems like a good idea. Have to see if it can be done view Group Policy and pushed to the whole office.

Thanks all!
Gordon

[Ning Zhou]

Autodesk support said today "DFS not supported", but we used DFS for past years w/o any problem, just recently we switched from XP to 7, now brings lots of headaches for us, well, maybe that's the way Autodesk works (as always!!!) - let user do testing, let user find bug, let user "fix" bug using "workaround", man.

[mbalsom]

Also have had this issue before with both Vista and Windows7. Have been using this "Free App." for deleting corrupt files, with a great deal of success .

http://lockhunter.com/