Originally Posted by
timothy.bungert
We've seen this occur if the user had Revit crash on them and then reopened the same project. For some reason, the crash doesn't register as Revit actually closing, so it shows the user as being in the file twice. It hasn't caused any problems for us, but if you find it annoying you can have them close Revit properly, make sure no residual revit-related processes are running, and then enter the project again by creating a new local file. That has worked for us.