Ok, I'm posting this here in the hopes that someone else has seen this problem. I'm not sure this is the right forum, but it is CAD Management related, so here goes . . .
We recently expanded to several users across two offices. All of our files are on a server in the main office. We use the SSM for all our projects. The SSM file resides on that server in the main office. When my users in the secondary office work in AutoCAD, there is huge lag after any input at all. Even trying to draw a line means you start the command, wait for it to "think" for a few minutes, give it the start point, wait for it to "think" again for a few minutes, give it the end point, wait for it to "think" again for a few minutes and so on. When I say "for a few minutes", I really mean a few minutes. It isn't just a few seconds that feel like minutes, it really is minutes.
Has anyone else seen this? How do you guys who work at firms spanning multiple offices deal with this? Do you keep files on a server at each local office or are they all in one place?
We are using AutoCAD 2010 & 2011 in both offices. Mostly 2010, but a couple 2011 for evaluation purposes before rollout. It seems worse in 2011. The network is the standard stuff, Raid6, T1. It's all good hardware, where did we go wrong?