Autocad 2000 plotter manager error

[wkarkula]

I am using Autocad2000 overlay in Archibus 12 and get the attached error when trying to start file>plotter manager. What is causing this error?
Thanks,
Bill Karkula

[mjfarrell]

Give the following a read

[wkarkula]

I forgot to add that I have plotted in the past and was just going to edit a pc3 file when this error occured. I am connected via a Citrix connection and the host has recently restricted my drive accesses. Could this be the problem?

[Mike.Perry]

Hi

Is it possible to bypass the "Citrix connection" (temporary disable) just to test and see if "Citrix" is the actual cause of the problem?

Have a good one, Mike

[wkarkula]

I had the vendor do that they had no problems plotting. Since we last talked the problem was solved. They by "mistake" + - changed the paths and locations of my PC3 files. because of the restrictions set on us we could not check those critical items. I am sure we will receive a bill for their services.
Thanks for your help.
Bill