Session: DT128-4U
Title: The Social Science of Software Implementation
Instructor: Mario Guttman
Course Description: Every software technology problem in your organization is really a social engineering problem. Most experienced implementers know this, but they continue to try to fix the technology instead of looking for social science solutions. Do you have a vague feeling that something is wrong in your firm's struggle with increasingly complex software? Or, are you an amateur cultural anthropologist, psychologist, or sociologist who has been secretly keeping notes about the natives? Stop beating yourself up about why project teams don't want to follow your software standards, and join this conversation about why they aren't even listening to you.