Originally Posted by
dkoch
We made it to the end of the second week. An email from on high has extended the work from home "for the forseeable future". And here I thought this was all going to be over before Easter.
This week was much closer to normal, in terms of support request volume. Still frustrating when trying to provide support and the technology refuses to cooperate. TeamViewer is wonderful (way better than Skype for Business), but there have been several occasions where it would not connect. We are also expanding our hours of support coverage to accommodate those working non-traditional hours as they try to juggle work and family while all stuck at home.
I have a lower minimum daily requirement for social interaction than most people, but even I find the current situation difficult. But I am thankful that I remain employed, when so many others have been laid off because their jobs cannot be done remotely (teachers, waitresses, entertainers, etc.).