Everyone in our office has this same problem. The times may very slightly, but on my machine when I hit the F1 key or use the drop down menu to access Help it takes AutoCAD literally 74 seconds to bring up the dialog box for help. During that time you can not use any AutoCAD commands, you just sit there and wait. Its almost faster to get the answer from the AUGI forums. Does anybody else encounter this problem? Any ideas?