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Thread: Revit PDF Writer 4.2 Installation Problem

  1. #1
    100 Club dnilsson's Avatar
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    Default Revit PDF Writer 4.2 Installation Problem

    I cannot get this pdf writer to install on my machine. 25 other computers in the office work fine, but this is what I get:

    1. Install using the downloaded exe file.
    2. Get error saying that it is already installed (it does not show up in the printer listings.)
    3. Go to control panel, remove programs, and sure enough it shows up there.
    4. Remove it, get the error saying it cannot be found, but it deletes something anyway.
    5. Try installing again, get error saying driver could not be installed but the operation completed succesfully, click ok, get error saying installation must be aborted.
    6. Go back to step 3.

    So in a nutshell, I can't add this one printer driver to my system and I don't know why. My IT person has no idea and it's not high on his list of priorities, and like I said this is the only computer that does this. It would seem the problem lies with something outside of Revit. Using Windows XP Pro, but I don't know much about the inner workings of it.

    Anyone ever experience a similar problem?
    "Why must everything be so hard?!"
    -Homer Simpson

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    Revit Forum Manager Steve_Stafford's Avatar
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    Default Re: Revit PDF Writer 4.2 Installation Problem

    Happened to me recently as well on a XP Home version OS. After I removed the application through Add/Remove Programs I shut down the computer and did a "Hard" reboot...meaning I turned off the power completely, not a "Shut down>restart". When powered back up, the pdf writer installed correctly. Also make sure you are logged in with admin permissions. Good Luck!

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    100 Club dnilsson's Avatar
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    Default Re: Revit PDF Writer 4.2 Installation Problem

    I've tried soft and hard boots before and after installation, logged on as administrator, no dice. I'm at a loss.
    "Why must everything be so hard?!"
    -Homer Simpson

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    Default Re: Revit PDF Writer 4.2 Installation Problem

    Thought I could be clever and share the pdf writer from another machine.

    Nope. It looked like it was working, but it didn't.
    "Why must everything be so hard?!"
    -Homer Simpson

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    Revit Forum Manager Steve_Stafford's Avatar
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    Default Re: Revit PDF Writer 4.2 Installation Problem

    One more thought, open the Printers folder, then choose FILE>SERVER PROPERTIES...see if the Revit pdf driver is in the list. If is is, remove it, reboot and try again.

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    100 Club dnilsson's Avatar
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    Default Re: Revit PDF Writer 4.2 Installation Problem

    It was. I deleted it, rebooted, same result.

    I was hoping to avoid using Acrobat, but it looks like I'll have to bite the bullet and set that up again.

    I appreciate the suggestions Steve.
    "Why must everything be so hard?!"
    -Homer Simpson

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    I could stop if I wanted to studio3p's Avatar
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    Default Re: Revit PDF Writer 4.2 Installation Problem

    Quote Originally Posted by dnilsson
    I was hoping to avoid using Acrobat, but it looks like I'll have to bite the bullet and set that up again.
    I know this isn't an Adobe forum, but I have been using Acrobat 6, and all is well except I get a very light grey tone background to every document I create using Acrobat. The problem doesn't occur when using DWF writer. The tone is light enough that I don't see it on screen, but when the pdf is printed the tone shows up within the printable area (whether out of house at a reprographics place, on my plotter, or on my desktop laser and inkjet printers).

    I posted this question on the Adobe forum, but not response. Anyone else experiencing this issue?

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    Revit Forum Manager Steve_Stafford's Avatar
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    Default Re: Revit PDF Writer 4.2 Installation Problem

    One more...should have mentioned it earlier...remove the port associated with the Revit PDF Pinebush...same location, PORT tab

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    Default Re: Revit PDF Writer 4.2 Installation Problem

    I have similar problem and was told by support that it was a registry problem. I have not had the guts to delve so am awaiting delivery of new notebook.

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    Default Re: Revit PDF Writer 4.2 Installation Problem

    Quote Originally Posted by studio3p
    I know this isn't an Adobe forum, but I have been using Acrobat 6, and all is well except I get a very light grey tone background to every document I create using Acrobat. The problem doesn't occur when using DWF writer. The tone is light enough that I don't see it on screen, but when the pdf is printed the tone shows up within the printable area (whether out of house at a reprographics place, on my plotter, or on my desktop laser and inkjet printers).

    I posted this question on the Adobe forum, but not response. Anyone else experiencing this issue?
    Studio3P ,

    I've only had this problem with some image files generally get a nice background
    Cheers @blads
    Mac Geek | Building Design Suite 2020 | Semi-Retired Building Designer / CAD-BIM Trainer | Autodesk Certified Professional

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