VIDEO CARD INCOMPATIBLE WITH REVIT? POST IT HERE...

[Wes Macaulay]

The Factory has asked me to supply them with a list of video cards that are not working properly with Revit.

nVidia Compatibility
The Factory has tried to get nVidia's attention regarding compatibility problems with their hardware, but they have had no luck yet; I'm also trying to get someone to address the problem. Since nVidia only supplies chipsets to manfacturers we will try the manufacturers next.

Thanks to the efforts of a couple of users on this forum, nVidia cards have a chance of working with OpenGL in Revit:

Under the Nvidia Control Panel, 3D Settings->Adjust all image settings: first I tried checking "Extension Limit" but Revit still crashed. Then, I left this setting turned on and set the "Image Settings" to Best Performance and changed "Vertical Sync" to Force Off. Trilinear optimization and Anisotropic optimization are also unchecked.


Testing your Video Card
In Settings > Options > Graphics, enable OpenGL. You may enable overlay planes if you want, which may prevent regens after a dialog is dismissed from the screen. In a plan view, scroll in and out slowly and see if lines disappear in your view. If they do, your card and/or driver is not compatible. See if you have any other view errors in 2D and 3D views with OpenGL enabled.

• Please only report models of cards that are currently available -- we're not interested in cards you can't buy -- and preferably cards you have recently purchased. We're also more interested in CAD cards like the ATI FireGL and nVidia Quadro cards rather than gaming cards like the GeForce.
• Please post the manufacturer (PNY, Leadtek or Elsa) of your card. If you computer was built by HP or Dell, you may not be able to identify the actual manufacturer of the card
• Please post the model of your card (FX540, 1300, 1500, etc).
• Please post the driver version of your video card.
• Please post the manufacturer of your computer and the operating system.
• If you have a workaround that made the card work, you may post it, but we're interested in identifying cards that aren't working out of the box.

[sposton]

Wes,

My setup has never worked with OpenGL enabled. It is as follows:

ATI FireGL V3100
Driver version 8.323.0.0
Dell Precision 370
Windows XP Pro SP2

Thanks,
Stephen

[Wes Macaulay]

Wow -- that's the first ATI card I've heard that doesn't work with Revit. Have you tried downloading a new driver from Dell? And if that doesn't work, download the 8.323.1 drivers from ATI directly...

[sposton]

Actually, I never considered trying to obtain a driver from Dell. It's certainly worth a shot. As far as the driver version, it's a strange story. I went and found an older version of the driver, and it worked perfectly with Revit. Unfortunately, some of my other programs stopped working. So I had to go back to the current driver. But I'll take a look at the newest one available from ATI and see how it goes.
Thanks for the tips!
Stephen

[truevis]

Wow -- that's the first ATI card I've heard that doesn't work with Revit....

Got two fairly new ATI displays, one on a laptop - one a desktop, both work fine except in views mixed with DWGs. I get the dreaded window-must-close message if I attempt to do a mouse wheel zoom. OpenGL has to be shut off to work on DWG-mixed views .

We hope this is fixed in AC2008 . Any hints for now?

[dbaldacchino]

Don't get your hopes up

[sposton]

Wes,
I checked out Dell support- nothing there. I downloaded the latest driver (version 8.323.1) from ATI. Still no luck! I think my best bet at this point is to wait for RAC 2008 to see if this is fixed. I survived 16 years of AutoCAD, I think I can survive another few weeks of Revit without OpenGL!

Stephen

[Wes Macaulay]

Got two fairly new ATI displays, one on a laptop - one a desktop, both work fine except in views mixed with DWGs. I get the dreaded window-must-close message if I attempt to do a mouse wheel zoom. OpenGL has to be shut off to work on DWG-mixed views

What make/model/driver version have you got there?

[BomberAIA]

I have a MacPro with an ATI Radeon X1900. When I turn on the Open GL option, Revit slows down to a craw. On my MacBook I have an ATI Radeon X1600 and there is not problem with Revit slowing down. Pretty strange.

[Brian Myers]

My laptop has an ATI Mobility Radeon X300. While its worked OK with Revit, it doesn't play nice at all with AutoCAD, especially with OpenGL enabled. I'll be getting a new computer soon to A.) run Revit better and B.) keep it from messing up the graphics in my AutoCAD.