Problems:

1) Express Tools not working. IE: layer freeze, off, & lock, chamfer, fillet, etc. This happens only sometimes, she might try once and it won’t work, and then within 30 mins. tries it again and it would work.
2) Tool bar doesn’t show all the “standard” tools; only showing: Cad Manager, Express, Documents, Acrobat Markups, Adobe PDF, Window, & Help. File, Edit, View, Insert, & Format do not appear.
3) If she tries to save as, the program will save – but won’t re-route the drawing she’s working on. In other words, she keeps working on the file she “saved as” something else.
4) The deadliest- She can’t “Insert” x-refs. This also happens only sometimes.
Some other times the program will just close on her … this presenting one of the biggest problems for obvious reasons. She needs to keep having to save just in case. This seems to be a problems for some in that office and isn't just limited to one user.

5) OS: Windows XP, Ver 2002, SP 2
6) System: HP dc7700 small form Duo Core 2 CPU 6600 @2.4 ghz, 4 gb of memory

Any guidance would be greatly appreciated! Thanks, All!