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Thread: Anyone have RAC2009 crash when upgrading a project to new version?

  1. #1
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    Default Anyone have RAC2009 crash when upgrading a project to new version?

    I have a little (it's really not big) neat project that I am working on right now and also have downloaded the new RAC2009 from http://revit.downloads.autodesk.com/...09/RAC2009.exe.

    Installation works fine and also I opened a windows family I was creating in '08 and it was fine. Then I tried to open my project and it just keeps crashing, even after I've made multiple copies, auditing and moving the file.

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    Default Re: Anyone have RAC2009 crash when upgrading a project to new version?

    I have had the exact same problem. Have you found a resolution?

  3. #3
    Revit Technical Specialist - Autodesk Scott D Davis's Avatar
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    Default Re: Anyone have RAC2009 crash when upgrading a project to new version?

    Send files to Support for upgrading when your machine cannot complete the task. The Factory can get these files upgraded for you and then send them back.

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    Default Re: Anyone have RAC2009 crash when upgrading a project to new version?

    Thanks, Scott,

    I sent the initial request to Autodesk on Monday and still haven't received a resolution. This is a critical file and it seems to be taking longer than I hoped.

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