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Thread: Revit Architecture Suite Cross-grade Fraud?

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    Default Revit Architecture Suite Cross-grade Fraud?

    Hello,

    Last year I crossgraded my seat of Autocad 2005 to Revit Architecture Suite 2008. Today the hard drive on the machine died, so I had re-install everything. When I re-installed Autocad 2005, I had to call Autodesk for a new authorization code. Autodesk would not give me a new code because "lost the license when I crossgraded." I have never hear of such a policy - from Autodesk or any other company. They told me to call my re-seller. I'm waiting to hear back from them.

    I've review the purchase agreement. It does not disclose such a policy. This feels like a clear case of fraud. It's kind of like buying a new car. If you're going to trade-in your old car, that's fine. But the dealer must tell you that. Nothing said that I was trading-in my old Autocad.

    Has anyone else had this problem?

    Thanks,

    Henry

    P.S. Here is Autodesk agreement on such issues:
    http://usa.autodesk.com/adsk/servlet...13897#section4
    Last edited by mrnippon; 2008-10-20 at 06:03 PM. Reason: added link to agreement

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    The Silent Type RobertB's Avatar
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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    It isn't a problem... it is the nature of a cross-grade. You elected to give up the use of one particular product (vanilla AutoCAD) in order to get a license to use another product (RAC Suite). So the continued use of vanilla AutoCAD 2005 was a violation of the EULA unless (possibly) you are on Subscription.

    However, the suite includes AutoCAD 2008. So why not just use that version for which you have a license?
    R. Robert Bell
    Design Technology Manager
    Stantec
    Opinions expressed are mine alone and do not reflect the views of Stantec.

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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    I'm with Robert on this one. A cross-grade or an upgrade definately means giving up something. If you gave up nothing (in this case 2005) why would/should they discount the price of their product?

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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    It's a problem for two reason. One is just a plain old fairness (legal) issue. If I'm going to lose the right to use 2005, either my re-seller or Autodesk must tell me that. It would have clearly influence my purchasing decision.

    The other one is more practical. I have car/truck turning simulation software that only runs in 2005.

    Thanks,

    Henry Stepp
    Director of Technology
    Shook Kelley, Inc.

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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    Per your link....

    "A single license may not be used to run the new version and a previous version concurrently."

    Which sounds like what you migh be doing.

    Or,

    "The previous version must be the same product installed on the same computer as the new version"

    You did not have a previous version of Revit.

    I don't see fraud here. Misunderstanding perhaps.
    Last edited by gandocadguy; 2008-10-20 at 07:00 PM.

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    The Silent Type RobertB's Avatar
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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    Quote Originally Posted by mrnippon View Post
    It's a problem for two reason. One is just a plain old fairness (legal) issue. If I'm going to lose the right to use 2005, either my re-seller or Autodesk must tell me that. It would have clearly influence my purchasing decision.

    The other one is more practical. I have car/truck turning simulation software that only runs in 2005.
    Henry,

    I'm sorry but I don't think you are going to find any relief. As gandocadguy brought out, the EULA is very clear. You may be able to argue something with the reseller, if they didn't make it clear. But did you explicitly mention to the reseller the need to run the old version of the software after the crossgrade? If you did not, I'm not sure you have any recourse.

    Since your signature indicates that you are a Director of Technology, you must be aware that most crossgrades, from most software companies, are not going to permit the use of the original product (except in those case where it is a competitive upgrade).
    R. Robert Bell
    Design Technology Manager
    Stantec
    Opinions expressed are mine alone and do not reflect the views of Stantec.

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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    Quote Originally Posted by gandocadguy View Post
    Per your link....

    "A single license may not be used to run the new version and a previous version concurrently."

    Which sounds like what you migh be doing.

    Or,

    "The previous version must be the same product installed on the same computer as the new version"
    My understanding of "concurrently" means operating or occurring at the same time. Which means I can't have 2008 and 2005 running at the same time. Given the requirement that both versions must be on the same machine, it would be unlikely that both versions would be running concurrently. But this is just a bit parsing.

    Thanks,

    Henry Stepp

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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    but a cross grade does not leave you with a previous version of the same software. You have two different softwares. To do what you are suggesting you would have had to buy Revit at full retail price as a new seat.

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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    Robert, does this policy strike you as fair?
    Last edited by mrnippon; 2008-10-20 at 08:49 PM. Reason: removed unnecessary ouotes

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    All AUGI, all the time Richard.Kent's Avatar
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    Default Re: Revit Architecture Suite Cross-grade Fraud?

    I did a cross grade from MEP to Inventor and fully understood that I would no longer be able to use MEP. If you are under subscription you might be able to get a release of ADT from three releases back. It won't get you to 2005 but maybe it will work with your autoturn program.

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