sign in and clock error

[rmk]

I recently upgraded to civil 3d 2024. after having the software open for a little while, I get several error messages.
see attached images. My computer clock has the correct time and date and time zone.
I do have a valid license, just renewed in January.
when I hit the retry button the "opening Product" dialogue it just returns the same message.

any help would be greatly appreciated.

thanks

[Ed Jobe]

Some things to check:
1. correct time zone
2. daylight savings time
3. Is your pc timeserver set to an internet time server?

[rmk]

checked all 3. they are all set correctly.

[Ed Jobe]

You might also try rebooting. This article has some more tips.

[MHultgren]

One thing to double check after making sure you have the latest license and Identity updates, is for the Service
- ADSKLicenseManager – is set to Automatic